Battery

[Stephanie]

My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP

 

[Shenan Stanley]

My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP

How about calling the manufacturer of the hardware?

If the battery is not physically charging (which it should do whether the
machine is on, booted, whatever) - then you have a problem that is not
caused by the software on your PC.

 

[RonK]

Check in Control Panel, Power Options for your laptop to see if it is
showing that it is in Charging State.
If it is - You may need a new battery.

 

[Bruce Chambers]

My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP

You've a clear hardware failure. It could be either the AC Power
Adapter (unlikely), the laptop's power supply, or a defective battery
(most likely). Contact the laptop's manufacturer for support.


--

Bruce Chambers

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[Vanguard]

My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP

Is the battery still under warranty?