Battery

  • Thread starter Thread starter Stephanie
  • Start date Start date
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Stephanie

My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP
 
Stephanie said:
My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP
Click to expand...

How about calling the manufacturer of the hardware?

If the battery is not physically charging (which it should do whether the
machine is on, booted, whatever) - then you have a problem that is not
caused by the software on your PC.
 
Check in Control Panel, Power Options for your laptop to see if it is
showing that it is in Charging State.
If it is - You may need a new battery.
 
Stephanie said:
My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP
Click to expand...


You've a clear hardware failure. It could be either the AC Power
Adapter (unlikely), the laptop's power supply, or a defective battery
(most likely). Contact the laptop's manufacturer for support.


--

Bruce Chambers

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You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Stephanie said:
My computer is plugged in but my battery isn't charging.
I've turned the computer off, on, moved to different
outlets and the computer makes a sound acknowledging it
is plugged in but the battery still isn't charging. I
know only have 5% battery power left. HELP
Click to expand...


Is the battery still under warranty?
 
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