P
Phill_W
Hi there,
My name is Phill and I work as a support representative for a software
company. I am pretty good at 'beating the computer' when it comes to
problem solving, but I know when to admit defeat... I am stumped.
Before we get into it, here's my baseline information:
I use Windows XP Professional Service Pack 2 on a Dell Dimension 4550.
I have a 40 gigabyte HD (that is almost filled to capacity; about 911 MB
left) and have been running IIS 5.1 for nearly a year and a half now
without any problems.
A few days ago, I noticed some odd behavior when I tried to run certain
files (specifically music opened with Winamp). When I double click to
open the file, right click and choose "Play in Winamp" or "Enqueue in
Winamp", instead of opening the file, nothing happens, however when I
chose "Open With" from the menu (or run Winamp from the program folder
and open a song) it loaded normally. I figured, "Ok, something is
wrong with winamp, I'll reinstall it later when I have the time," and
carried on with my business.
Before or during the same time that this occurred (I can't really
remember if the Winamp issue started happening before this issue did),
whenever I booted the machine, AVG would come up with an error saying
that it failed to initialize, that an update was not completed, and
that I needed to reinstall AVG. Again, I figured, "Ok, it borked on an
update. I'll reinstall it later," and carried on.
Then on this fateful afternoon when I needed to test some new ASP pages
for the software I support, I tried to start my IIS site up. I opened
IIS's MMC, expanded my local computer as I always do, and..
(See image 1 "iiswtf1" below)
.. Surprise! I attempted to enter a) my local account that has
administrator privileges, b) my main "administrator" account, and c) a
brand-spanking new administrator-privileged account that I created for
the purpose of bashing my head against the desk to see if it'd help.
All three yielded the same message:
(See image 2 "iiswtf2" below)
Finding this extremely weird, I started googling the error and found
http://www.tek-tips.com/viewthread.cfm?qid=959609&page=1, which hinted
that the solution might be to check componant services. I open up
dcomcnfg and expaned Componant Services, then Computers, then... it
died. MMC just *died*. I got an hourglass icon for maybe two seconds,
then just disappeared. My event log shows a COM+ error:
The run-time environment has detected an inconsistency in its internal
state. This indicates a potential instability in the process that could
be caused by the custom components running in the COM+ application, the
components they make use of, or other factors. Error in
d:\qxp_slp\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr =
80070005: InitEventCollector failed
What's funny about this error is I have no D: drive. D: is my DVD Rom
drive, which currently has a DVD sitting in it.
Moving on, I keep browsing through google until I find this..
http://tinyurl.com/cx3bb
..which seems to be the closest description of my problem so far.
Looking for common symptoms, I tried to check the status of my network
adaptor, and just like this poor fellow, have lost access to *all* of
my defined network connections (the connection 'DSL' which I'm using to
connect to my DSL router, however, is listed in Task Manager and is
running fine). Attempting to look at Windows Firewall gives me this
lovely message:
(See image 3 "morelovefrommicrosoft" below)
Yeah. You don't want to *see* how many rules I have defined. Seeing
that 'matthew' did a system restore and had everything back in
ship-shape, I restored to the 15th of the month to see if anything
would change, and unfortunately matthew's solution didn't work for me.
I am fresh out of ideas. This has stumped not only myself but the
smartest guy I work with. I'm praying that there is some Holy Prophet
of Windows out there that has either seen this before or can think of
something I haven't. Google has yielded people with similar problems,
but so far no solutions of any kind. Reinstalling windows would be an
absolute *nightmare* for me with all of the settings that I have
currently implimented for work, and I am desperately trying to avoid it
at all costs. Please *please* if anyone knows any other alternatives or
has seen anything even remotely like this before, and can give me any
sort of hint on what to do, it would be much appreciated.
Sincerely,
Phill
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My name is Phill and I work as a support representative for a software
company. I am pretty good at 'beating the computer' when it comes to
problem solving, but I know when to admit defeat... I am stumped.
Before we get into it, here's my baseline information:
I use Windows XP Professional Service Pack 2 on a Dell Dimension 4550.
I have a 40 gigabyte HD (that is almost filled to capacity; about 911 MB
left) and have been running IIS 5.1 for nearly a year and a half now
without any problems.
A few days ago, I noticed some odd behavior when I tried to run certain
files (specifically music opened with Winamp). When I double click to
open the file, right click and choose "Play in Winamp" or "Enqueue in
Winamp", instead of opening the file, nothing happens, however when I
chose "Open With" from the menu (or run Winamp from the program folder
and open a song) it loaded normally. I figured, "Ok, something is
wrong with winamp, I'll reinstall it later when I have the time," and
carried on with my business.
Before or during the same time that this occurred (I can't really
remember if the Winamp issue started happening before this issue did),
whenever I booted the machine, AVG would come up with an error saying
that it failed to initialize, that an update was not completed, and
that I needed to reinstall AVG. Again, I figured, "Ok, it borked on an
update. I'll reinstall it later," and carried on.
Then on this fateful afternoon when I needed to test some new ASP pages
for the software I support, I tried to start my IIS site up. I opened
IIS's MMC, expanded my local computer as I always do, and..
(See image 1 "iiswtf1" below)
.. Surprise! I attempted to enter a) my local account that has
administrator privileges, b) my main "administrator" account, and c) a
brand-spanking new administrator-privileged account that I created for
the purpose of bashing my head against the desk to see if it'd help.
All three yielded the same message:
(See image 2 "iiswtf2" below)
Finding this extremely weird, I started googling the error and found
http://www.tek-tips.com/viewthread.cfm?qid=959609&page=1, which hinted
that the solution might be to check componant services. I open up
dcomcnfg and expaned Componant Services, then Computers, then... it
died. MMC just *died*. I got an hourglass icon for maybe two seconds,
then just disappeared. My event log shows a COM+ error:
The run-time environment has detected an inconsistency in its internal
state. This indicates a potential instability in the process that could
be caused by the custom components running in the COM+ application, the
components they make use of, or other factors. Error in
d:\qxp_slp\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr =
80070005: InitEventCollector failed
What's funny about this error is I have no D: drive. D: is my DVD Rom
drive, which currently has a DVD sitting in it.
Moving on, I keep browsing through google until I find this..
http://tinyurl.com/cx3bb
..which seems to be the closest description of my problem so far.
Looking for common symptoms, I tried to check the status of my network
adaptor, and just like this poor fellow, have lost access to *all* of
my defined network connections (the connection 'DSL' which I'm using to
connect to my DSL router, however, is listed in Task Manager and is
running fine). Attempting to look at Windows Firewall gives me this
lovely message:
(See image 3 "morelovefrommicrosoft" below)
Yeah. You don't want to *see* how many rules I have defined. Seeing
that 'matthew' did a system restore and had everything back in
ship-shape, I restored to the 15th of the month to see if anything
would change, and unfortunately matthew's solution didn't work for me.
I am fresh out of ideas. This has stumped not only myself but the
smartest guy I work with. I'm praying that there is some Holy Prophet
of Windows out there that has either seen this before or can think of
something I haven't. Google has yielded people with similar problems,
but so far no solutions of any kind. Reinstalling windows would be an
absolute *nightmare* for me with all of the settings that I have
currently implimented for work, and I am desperately trying to avoid it
at all costs. Please *please* if anyone knows any other alternatives or
has seen anything even remotely like this before, and can give me any
sort of hint on what to do, it would be much appreciated.
Sincerely,
Phill
+-------------------------------------------------------------------+
|Filename: morelovefrommicrosoft.jpg |
|Download: http://www.pcbanter.net/attachment.php?attachmentid=2781 |
+-------------------------------------------------------------------+