Backup Utility failed

[Pablo Montilla]

Hello, I have Windows Home Premium and tried to use the backup utility
(using 'Backup Status and Configuration'), but always get the same error:

Log Name: Application
Source: Windows Backup
Date: 30-May-07 6:02:47 PM
Event ID: 4104
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Chimera
Description:
File backup failed. The error is: The process cannot access the file
because it is being used by another process. (0x80070020).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-05-30T21:02:47.000Z" />
<EventRecordID>4608</EventRecordID>
<Channel>Application</Channel>
<Computer>Chimera</Computer>
<Security />
</System>
<EventData>
<Data>The process cannot access the file because it is being used by
another process. (0x80070020)</Data>
<Binary>20000780E0040000EC06000008070000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


I've tried limiting the backup only to the system drive (I have 4
partitions), and logging only as admin (no other users logged on) on a
cleanly restarted machine, but still the same (not useful) message.

I'm on a new XPS M1710 laptop, and I have an 'EISA Configuration'
partition (I mention this regarding this post:
http://www.microsoft-tech.com/index.aspx?Content=22).

Any way I can turn on more verbose logging, so I can check which is the
file that's being used?

Regards,
Pablo

--


He's a Democrat because he's too poor to be Republican.

Pablo Montilla
www.odyssey.com.uy

 

[AJR]

Pablo I assume you know that the backup utility is a file/data backup and
will not backup drives or partitions.


Hello, I have Windows Home Premium and tried to use the backup utility
(using 'Backup Status and Configuration'), but always get the same error:

Log Name: Application
Source: Windows Backup
Date: 30-May-07 6:02:47 PM
Event ID: 4104
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Chimera
Description:
File backup failed. The error is: The process cannot access the file
because it is being used by another process. (0x80070020).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-05-30T21:02:47.000Z" />
<EventRecordID>4608</EventRecordID>
<Channel>Application</Channel>
<Computer>Chimera</Computer>
<Security />
</System>
<EventData>
<Data>The process cannot access the file because it is being used by
another process. (0x80070020)</Data>
<Binary>20000780E0040000EC06000008070000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


I've tried limiting the backup only to the system drive (I have 4
partitions), and logging only as admin (no other users logged on) on a
cleanly restarted machine, but still the same (not useful) message.

I'm on a new XPS M1710 laptop, and I have an 'EISA Configuration'
partition (I mention this regarding this post:
http://www.microsoft-tech.com/index.aspx?Content=22).

Any way I can turn on more verbose logging, so I can check which is the
file that's being used?

Regards,
Pablo

--


He's a Democrat because he's too poor to be Republican.

Pablo Montilla
www.odyssey.com.uy

 

[Jill Zoeller [MSFT]]

Have you tried disabling antivirus or any other internet security software?
This is an unusual error--I searched my archives and cannot find any
reference to this code.

If you can send me the following information, I can investigate this
further.

1. A description of the problem, including the exact error message and error
code (a screenshot will work)
2. A screenshot of your Disk Management screen showing disks and volumes.
3. Zipped contents of C:\logs\WindowsBackup\
4. Generate a log file using the instructions below and email it to me:

Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting

Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)

Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log.

Next, reproduce the error. You should have a file called asr.log under c:\.
You can delete the registry key when you are done.

Use my email address, minus "online."


--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


Hello, I have Windows Home Premium and tried to use the backup utility
(using 'Backup Status and Configuration'), but always get the same error:

Log Name: Application
Source: Windows Backup
Date: 30-May-07 6:02:47 PM
Event ID: 4104
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Chimera
Description:
File backup failed. The error is: The process cannot access the file
because it is being used by another process. (0x80070020).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-05-30T21:02:47.000Z" />
<EventRecordID>4608</EventRecordID>
<Channel>Application</Channel>
<Computer>Chimera</Computer>
<Security />
</System>
<EventData>
<Data>The process cannot access the file because it is being used by
another process. (0x80070020)</Data>
<Binary>20000780E0040000EC06000008070000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


I've tried limiting the backup only to the system drive (I have 4
partitions), and logging only as admin (no other users logged on) on a
cleanly restarted machine, but still the same (not useful) message.

I'm on a new XPS M1710 laptop, and I have an 'EISA Configuration'
partition (I mention this regarding this post:
http://www.microsoft-tech.com/index.aspx?Content=22).

Any way I can turn on more verbose logging, so I can check which is the
file that's being used?

Regards,
Pablo

--


He's a Democrat because he's too poor to be Republican.

Pablo Montilla
www.odyssey.com.uy

 

[Pablo Montilla]

Yup, I know. I'm used to do my backups using just rar and some scripts,
but I'd like to use a default installation and see if the software is
usable and has better performance.

Regards,
Pablo

Pablo I assume you know that the backup utility is a file/data backup and
will not backup drives or partitions.


Hello, I have Windows Home Premium and tried to use the backup utility
(using 'Backup Status and Configuration'), but always get the same error:

Log Name: Application
Source: Windows Backup
Date: 30-May-07 6:02:47 PM
Event ID: 4104
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Chimera
Description:
File backup failed. The error is: The process cannot access the file
because it is being used by another process. (0x80070020).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-05-30T21:02:47.000Z" />
<EventRecordID>4608</EventRecordID>
<Channel>Application</Channel>
<Computer>Chimera</Computer>
<Security />
</System>
<EventData>
<Data>The process cannot access the file because it is being usedby
another process. (0x80070020)</Data>
<Binary>20000780E0040000EC06000008070000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


I've tried limiting the backup only to the system drive (I have 4
partitions), and logging only as admin (no other users logged on) on a
cleanly restarted machine, but still the same (not useful) message.

I'm on a new XPS M1710 laptop, and I have an 'EISA Configuration'
partition (I mention this regarding this post:
http://www.microsoft-tech.com/index.aspx?Content=22).

Any way I can turn on more verbose logging, so I can check which is the
file that's being used?

Regards,
Pablo

--


This is terrific, Nelson's Column has gone, McDonald's has gone, all that's
left is me and the words Mostly Harmless. Any second now all that will be
left is Mostly Harmless. And yesterday the planet seemed to be going so
well.
-- The Hitch Hiker's Guide to the Galaxy

Pablo Montilla
www.odyssey.com.uy