This is a pretty unusual error. I searched my archives and cannot find any
reference to this code.
If you can send me the following information, I can investigate this
further. Let me know if you need assistance.
1a. The make and model of your laptop.
1b. A description of the problem, including the exact error message and
error
code (a screenshot will work)
2. A screenshot of your Disk Management screen showing disks and volumes.
3. Zipped contents of C:\logs\WindowsBackup\
4. Generate a log file using the instructions below and email it to me:
Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting
Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)
Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log.
Next, reproduce the error. You should have a file called asr.log under c:\.
You can delete the registry key when you are done.
Use my email address, minus "online."
