Background Intelligence Transfer Service

[rider]

I have lost the ability to update via the Microsoft Update web site. The
site indicates I need to install the Windows Genuine Advantage Validation
Tool (KB892130). The update fails to install to my computer.
The problem seems to result from a failure of the Background Intelligence
Transfer Service to start. The service is set to start automatically, but
does not do so. When attempting to start the service manually, I receive the
following dialog box.

Services
Could not start the Background Intelligence Transfer Service service
on local computer.
Error 2: The system cannot find the file specified.

The properties for BITS list the path to executable as:
C:\WINDOWS\system32\svchost.exe -k netsvcs
The file svchost.exe does exist in that location.

The dependencies are listed as:
Remote Procedure Call(RPC)
This service is running and lists BITS as a dependent service. The "Log On
As" is assigned to Network Services. Other services which depend on RPC
appear to be running correctly.

As the only user of the computer, I have administrative rights. The
operating system is Windows XP Home Edition SP2, fully (?) updated. Does
anyone have suggestions as to how I may solve this problem?

 

[Carey Frisch [MVP]]

FixWindowsUpdate 1
http://www.download.com/FixWindowsUpdate/3000-2381-10462185.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I have lost the ability to update via the Microsoft Update web site. The
| site indicates I need to install the Windows Genuine Advantage Validation
| Tool (KB892130). The update fails to install to my computer.
| The problem seems to result from a failure of the Background Intelligence
| Transfer Service to start. The service is set to start automatically, but
| does not do so. When attempting to start the service manually, I receive the
| following dialog box.
|
| Services
| Could not start the Background Intelligence Transfer Service service
| on local computer.
| Error 2: The system cannot find the file specified.
|
| The properties for BITS list the path to executable as:
| C:\WINDOWS\system32\svchost.exe -k netsvcs
| The file svchost.exe does exist in that location.
|
| The dependencies are listed as:
| Remote Procedure Call(RPC)
| This service is running and lists BITS as a dependent service. The "Log On
| As" is assigned to Network Services. Other services which depend on RPC
| appear to be running correctly.
|
| As the only user of the computer, I have administrative rights. The
| operating system is Windows XP Home Edition SP2, fully (?) updated. Does
| anyone have suggestions as to how I may solve this problem?

 

[Plato]

I have lost the ability to update via the Microsoft Update web site. The

http://www.bootdisk.com/xptop20.htm#4

 

[badgolferman]

Carey Frisch [MVP], 4/3/2006, 2:54:21 PM,

FixWindowsUpdate 1
http://www.download.com/FixWindowsUpdate/3000-2381-10462185.html

Does Microsoft have a fix for this problem or are we relegated to using
a third-party program which may or may not be legitimate?

 

[rider]

Thank you.
Unfortunately, that program is not doing the trick. The Phase 1 repair
reports nothing to fix. The Phase 2 repair reports an error in starting
BITS. Any other ideas or leads?

 

[Carey Frisch [MVP]]

Email the Windows Update support team:
http://support.microsoft.com/oas/default.aspx?gprid=6527

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Does Microsoft have a fix for this problem or are we relegated to using
| a third-party program which may or may not be legitimate?

 

[rider]

Problem solved. It appears to have been yet another sour interaction between
Symantec and Microsoft.

The best resource I found on the subject (that is, the one that fixed the
problem) is here:
http://castlecops.com/t106642-How_To_Fix_Windows_Update_BITS_Newly_Edited.html

 

[badgolferman]

The best resource I found on the subject (that is, the one that fixed
the problem) is here:
http://castlecops.com/t106642-How_To_Fix_Windows_Update_BITS_Newly_Edi
ted.html

Unfortunately Step 1 of this solution doesn't work for me. When
attempting to start the service I get "Could not start the Background
Intelligent Transfer Service on Local Computer. Error 2: The system
could not find the file specified."

However Step 2 did the trick somehow and allowed me to start the BITS
service.

Thanks for the posted link.