"Axcess Denied" unable to delete program file

[Jimi]

I am trying to delete a program file called Net
Optimizer. I get an "axcess denied, full or write
protected". Help: said it is an acknoledeged problem an
to ask the "adminitrator to allow". I am the adminis?
What can I do to delete this program?

 

[MGGP]

Is this XP HOME ? If so, you have to boot to SAFE mode to
access the Administrator account. Tap-tap-tap the F8 key
at restart BEFORE the Microsoft logo comes up and take the
SAFE mode option...then try again.

Good Luck !

 

[Kelly]

Hi Jimi,

End the process first if running via the Task Manager, uncheck it from
msconfig/startup if listed, then:

Can't Delete a File or Folder in XP
http://www.kellys-korner-xp.com/xp_d.htm#del

You Cannot Delete a File or a Folder:
http://support.microsoft.com/?id=kb;en-us;Q320081

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308421

Troubleshooting, Removing and/or Cleaning Add or Remove Programs
http://www.kellys-korner-xp.com/xp_a.htm#addremove

 

[Bob Eyster]

Delete an "undeletable" file

Have you ever tried to delete a file in Windows Explorer and received the
error message that it could not delete the file because it was in use? This
can happen even when you know for a fact that the file is not in use.

You may open a command prompt and try to delete the file with the Delete
command. But this method also fails.

Here's how you can delete an "undeletable" file. Follow these steps:

Close all open programs.

Open a command prompt.

Right-click the taskbar, and select Task Manager.

On the Processes tab, select Explorer.exe, and click the End Process button.

Minimize Task Manager, but don't close it.

At the command prompt, use the Delete command to remove the file, and close
the command prompt.

In Task Manager, go to File | New Task (Run).

In the Create New Task dialog box, enter Explorer.exe, and click OK.

Close Task Manager.