AVG7

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

I am unable to get AVG7 to work. I first tried to update and that did not
work so I uninstalled AVG6 and installed AVG7. It says the install is
complete but it will not scan or update. I've made numerous attempts at
uninstalling and installing. I went into safe mode and found many hidden
files that I cannot delete. I don't know if that's causing the problem but
there's nothing I can do about it. I had no problem with AVG6. I did not
receive any error messages while uninstalling AVG6. I have posted on the
grisoft support forum and I did not receive any help. I did notice many
users were having the same problem. I've actually installed AVG7 on three
PCs. It only works on one. The other two will not update or perform a scan.
Windows Updates are current on all. All OS's are XP and I never received any
error messages. The two not working are:

AMD Athlon XP1800+
60G 120G
256Mb
&
Compaq 3200NX 2400
120G
256k
48x

The one it's working on is:
AMD Anthlon XP1700+
120G
512Mb

Any suggestions in getting it to work or failing that is there any other
free antivirus that's as good? Thanks in advance!
 
I should also say I run Ad-aware, Spybot and CWshredder on all three daily.
None were infected the day of the first download.
 
make sure you have allowed all 3 AVG 7 components in your firewall.



(e-mail address removed)



I am unable to get AVG7 to work. I first tried to update and that did not
work so I uninstalled AVG6 and installed AVG7. It says the install is
complete but it will not scan or update. I've made numerous attempts at
uninstalling and installing. I went into safe mode and found many hidden
files that I cannot delete. I don't know if that's causing the problem but
there's nothing I can do about it. I had no problem with AVG6. I did not
receive any error messages while uninstalling AVG6. I have posted on the
grisoft support forum and I did not receive any help. I did notice many
users were having the same problem. I've actually installed AVG7 on three
PCs. It only works on one. The other two will not update or perform a scan.
Windows Updates are current on all. All OS's are XP and I never received any
error messages. The two not working are:

AMD Athlon XP1800+
60G 120G
256Mb
&
Compaq 3200NX 2400
120G
256k
48x

The one it's working on is:
AMD Anthlon XP1700+
120G
512Mb

Any suggestions in getting it to work or failing that is there any other
free antivirus that's as good? Thanks in advance!
 
Thank you. I'll check
make sure you have allowed all 3 AVG 7 components in your firewall.



(e-mail address removed)



I am unable to get AVG7 to work. I first tried to update and that did not
work so I uninstalled AVG6 and installed AVG7. It says the install is
complete but it will not scan or update. I've made numerous attempts at
uninstalling and installing. I went into safe mode and found many hidden
files that I cannot delete. I don't know if that's causing the problem but
there's nothing I can do about it. I had no problem with AVG6. I did not
receive any error messages while uninstalling AVG6. I have posted on the
grisoft support forum and I did not receive any help. I did notice many
users were having the same problem. I've actually installed AVG7 on three
PCs. It only works on one. The other two will not update or perform a scan.
Windows Updates are current on all. All OS's are XP and I never received any
error messages. The two not working are:

AMD Athlon XP1800+
60G 120G
256Mb
&
Compaq 3200NX 2400
120G
256k
48x

The one it's working on is:
AMD Anthlon XP1700+
120G
512Mb

Any suggestions in getting it to work or failing that is there any other
free antivirus that's as good? Thanks in advance!
 
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