AutoSave issues....

[Brad Pears]

We are using Excel 2000 in a terminal services environment. Most users have
the autosave add-in turned on.

Some users however, have reported some wierd things happening when they open
Excel spreadsheets. Before the sheet is opened, a window is displayed saying
that a current autosave.xla (or something like that) is present and do they
want to open that or not? Also by not opening the currrent .xla, it says
they may lose any changes - and of course all the users are freaked out...

What is causing this? They are saving their spreadsheets , closeing Excel
and exiting their terminal server sessions properly. There should not be any
..xla present when they exit properly correct?

It seems as if it thinks that they shut down improperly and hence the
"autosaved" spreadsheet is wanting to load....

Has anyone else seen this problem? Also it seems to only be happening for
users of our windows 2003 term server NOT the windows 2000 term server...


Thanks,

Brad

 

[Guest]

Are you running the latest services pack for Excel 2000?

-M

 

[Brad Pears]

Both terminal servers are running SP3 (ver 9.0.6926)

I lied before. Both terminal servers are doing this...

The exact error is...

"autosave.xla is already open. Reopening will cause any changes you made to
be discarded. Do you want to re-open autosave.xla?"

Thanks,

Brad