Automatically forward message

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Guest

Hi, folks!

I (on the east coast) and another person (on the west cost) provide tech
support for a small company. We have a "support" email account set up on a
"freebie" (TMSoft) email server. I have my Outlook 2002 set up to pick up
those emails.

What I want to do is, during specified hours each day, have those emails
automatically forwarded to the west coast person. I looked in the inbox
rules and did not see anything that would even forward, much less forward
during only certain times.

I'm pretty good with VBA in Access but have never really done any
customization for Outlook. Before diving into more programming, I wanted to
see if there was anything already out there that would solve my problem.

Can anyone help?

Thanks,
Bruce
 
Am Thu, 14 Sep 2006 08:21:03 -0700 schrieb BruceS:

Bruce, that´s quite simple: You can use the ItemAdd event of the Inbox (see
VBA help for an example). In that check the time and call the item´s Forward
method, which returns a new MailItem object. Add the address to it and call
that item´s Send method.

In OL XP you´d get a security prompt at the latest by calling the Send
method. You could display the message instead and press the Send button
manually, or use the Redemption (www.dimastr.com) to avoid that.
 
I had the same problem with rules wizard, in new rules set up, you need
to say select check messages when they arrive, set the condition (doubt
if you can set a time interval) then in the following screens you get
the option of what to do with the message(s) [you have to scroll down
the list of actions to see forward].
 
I had a similar problem with rules wizard in trying to set up a simple
autoforward, in new rules set up, you need to say select check messages
when they arrive, set the condition (doubt if you can set a time
interval) then in the following screens you get the option of what to
do with the message(s) [you have to scroll down the list of actions to
see forward].
 
Michael,
Thanks for responding. I've run into the SendTo required prompt (What a
pain!) doing Access apps. Can't use that because it requires a response for
each message and I'll hopefully be doing something more fun than working when
it pops up. Unless someone knows a way around the prompt, that would be a
deal breaker.
Bruce
 
Dan,
Thanks for repsonding! I've checked out the link. Looks like that may
work. The other approach won't because of the "security" in SendTo.
Best,
Bruce
 
What we ended up doing:

TMSoft allowed us to forward all "support" emails to both techs. (It would
not allow doing so only at certain hours.) Each tech set up a special folder
in their inbox to receive them. We just delete/ignore any that arrive when
we are not on duty.
Bruce
 
Harold,
Thanks for replying. You're right, I didn't see Forward, and it won't allow
setting a time interval, only days. Will keep looking.
Bruce

[email protected] said:
I had the same problem with rules wizard, in new rules set up, you need
to say select check messages when they arrive, set the condition (doubt
if you can set a time interval) then in the following screens you get
the option of what to do with the message(s) [you have to scroll down
the list of actions to see forward].
BruceS said:
Hi, folks!

I (on the east coast) and another person (on the west cost) provide tech
support for a small company. We have a "support" email account set up on a
"freebie" (TMSoft) email server. I have my Outlook 2002 set up to pick up
those emails.

What I want to do is, during specified hours each day, have those emails
automatically forwarded to the west coast person. I looked in the inbox
rules and did not see anything that would even forward, much less forward
during only certain times.

I'm pretty good with VBA in Access but have never really done any
customization for Outlook. Before diving into more programming, I wanted to
see if there was anything already out there that would solve my problem.

Can anyone help?

Thanks,
Bruce
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