AutoComplete Entries

[Guest]

I am trying to delete an entry that has been saved into the autocomplete list. I only want to delete one entry - and it is the only entry under that alphabet letter so there is no drop down list to choose from - it just finishes the email address for me as I type it. I know how to delete it if there is a drop down list but not if there is only one entry. Is there a file somewhere that holds all of these entries? Is there a way to delete one item with no drop down? Can I clear everything and start over? Seems I've done that once but I can't remember how to do it - I would like to have the option to just delete one entry though if that is possible....

 

[Jocelyn Fiorello [MVP - Outlook]]

If the address you're trying to match correctly appears in your Contacts
folder as well, try this: First, start typing the name into the To box. If
the bad address fills in, press delete while it's still highlighted, so that
only the text you actually typed still appears in the box. Now press
CTRL-K. You should get a list of possible matches from your Contacts
folder(s). Select the one you want to use and press OK. Now clear the
contents of the To box again and start typing the name. It should now give
you both choices -- the bad entry and the other one you just chose from
Contacts. Highlight the bad entry (you may have to click on it to highlight
it, but if you do, don't release the mouse button) and press Delete. That
should get rid of it, and now when you type the name, it should complete
with the address you chose from Contacts.

If that doesn't work or you decide you'd rather just start over, look for a
file with an .NK2 extension and rename it or move it. Outlook will start a
new cache file the next time an e-mail address is typed into the To: box.
Note that if you're using Windows 2000 or XP, you'll need to search in
hidden and system folders to find the .NK2 file (it also helps to have file
extensions visible).


--
Jocelyn Fiorello
MVP - Outlook

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