Auto restart/reboot

[chrissy]

Hi,
A MSN contact of mine has a problem with a virus. His pc keeps rebooting
and crashing often and randomly, but it is not on long enough to do a full
virus scan before it reboots.
I know there is a way to turn off the auto reboot, as I had a similar
problem a couple of years ago. The only place I can see to turn this feature
off is... control panel /system /advanced /startup and recovery/ settings.
This looks like it could be the right feature, but I dont think its the same
setting as I used when I had problems. Is this the right feature?
All he needs to be able to do is to keep the pc on long enough so he can do
a complete virus scan and clean his pc. I know he has to turn the system
restore off and on again to completely remove all of the virus.
I dont know any of his PC details other than he has XP.
Any help will be great, thanks so much in advance.
Chrissy

 

[POP]

Hi,
A MSN contact of mine has a problem with a virus. His pc
keeps rebooting and crashing often and randomly, but it is
not on long enough to do a full virus scan before it
reboots. I know there is a way to turn off the auto reboot, as
I had
a similar problem a couple of years ago. The only place I
can see to turn this feature off is... control panel
/system /advanced /startup and recovery/ settings. This
looks like it could be the right feature, but I dont think
its the same setting as I used when I had problems. Is this
the right feature? All he needs to be able to do is to keep
the pc on long
enough so he can do a complete virus scan and clean his pc.
I know he has to turn the system restore off and on again
to completely remove all of the virus. I dont know any of his
PC details other than he has XP.
Any help will be great, thanks so much in advance.
Chrissy

How about trying it from Safe Mode? Maybe it'll work there?

Pop