Auto delete of download.trojan upon start-up?

[CL]

Hello

This morning Norton AV detected download.trojan (which it said access
denied,
cannot repair) and also some IE exploit (can't remember exact name, but
did give some
detailed instruction to fix it). I shut down w/o doing anything about
it and went to work.

Later, upon restart I got a blue screen w/ some message like C: volume
is dirty
and then it started to run CHKDSK (looked like it was doing some things
I wasn't paying too much attention) and then started XP.
Then, when I ran NAV again it detected nothing wrong (those two items
did not
show up)

I didn't know that the computer can fix those viruses by itself w/o aid
of specific
AV program. Should I really believe those are really gone?

Or should I also do the steps given from Symantec site (disable sys
restore,
start in Safe Mode, run full scan, and delete, etc)

Thank you.

 

[David H. Lipman]

From: "CL" <[email protected]>

| Hello

| This morning Norton AV detected download.trojan (which it said access
| denied,
| cannot repair) and also some IE exploit (can't remember exact name, but
| did give some
| detailed instruction to fix it). I shut down w/o doing anything about
| it and went to work.

| Later, upon restart I got a blue screen w/ some message like C: volume
| is dirty
| and then it started to run CHKDSK (looked like it was doing some things
| I wasn't paying too much attention) and then started XP.
| Then, when I ran NAV again it detected nothing wrong (those two items
| did not
| show up)

| I didn't know that the computer can fix those viruses by itself w/o aid
| of specific
| AV program. Should I really believe those are really gone?

| Or should I also do the steps given from Symantec site (disable sys
| restore,
| start in Safe Mode, run full scan, and delete, etc)

| Thank you.


It sounds like your PC ran CHKDSK because you improperly shutdown your PC.

Please do a full scan of your PC.