Authorization Required 401 401.2

[Guest]

I’m a member at carsales.com.au…
The following screen happens when I go to the login screen before I even get
to type in UserID or Password:

http://www.carsales.com.au/pls/csauth/!cs_content.alert_member_welcome
"Authorization Required
This server could not verify that you are authorized to access the document
requested. Either you supplied the wrong credentials (e.g., bad password), or
your browser doesn't understand how to supply the credentials required.
Apache/1.3.29 Server at www.carsales.com.au Port 80"

This is costing me money… I have lodged 2 ads at carsales.com.au
If an advertiser doesn’t login regularly, they assume lost interest in the
ad and discontinue it.
Of course, I can’t login so they discontinue my ads without me selling the
products.

How do I log in successfully? What settings, etc. do I have to change?

 

[Robert Aldwinckle]

I'm a member at carsales.com.au.
The following screen happens when I go to the login screen before I even get
to type in UserID or Password:

http://www.carsales.com.au/pls/csauth/!cs_content.alert_member_welcome
"Authorization Required
This server could not verify that you are authorized to access the document
requested. Either you supplied the wrong credentials (e.g., bad password), or
your browser doesn't understand how to supply the credentials required.
Apache/1.3.29 Server at www.carsales.com.au Port 80"

That message should be hidden while you see a prompt in a separate window.
Title: Connect to www.carsales.com.au
csauth
User name:
Password:
[ ] Remember my password
[OK] [Cancel]

The message is tacked on to this response

HTTP/1.1 401 Authorization Required

and I think that the part which is supposed to give you the prompt is this:

WWW-Authenticate: Basic realm="csauth"

Then it appears a re-request of the same page is made with this additional header:

Authorization: Basic <hashed logon info>

Note: <hashed logon info> is just my guess of what the string that is there
actually represents.

Clicking Cancel shows the underlying HTML that you saw.


You haven't disclosed your OS.
XP users should try

<title>KB813444 - How to troubleshoot situations where you cannot complete MSN sign-up
or connect to SSL secured (128-Bit) Web sites by using Internet Explorer in Windows XP</title>
http://support.microsoft.com/?kbid=813444


HTH

Robert Aldwinckle
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