authentification

S

shirley

bonjour,
lorsque j'essaie d'envoyer un message de microsoft, une fenetre me demandant
mon nom d'utilisateur et mot de passe apparait.
lorsque je le remplie correctement, ce message réapparait et je ne peux dc
pas envoyer de messages!!!
pouvez vous m'aider??
 
G

Gary VanderMolen

It means that your username/password login is not being accepted.
You can test your password by logging in to your provider's webmail:
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 

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