Audio Failure - Ports Used?

M

Martin

Hi All,

Trying to overcome the audio failure with Windows Messenger that is being
caused by my ADSL modem/router. I've contacted the manufacturer who has
advised that to overcome the problems I need to set Port Forwarding on the
router.

So, can anyone tell me what ports Windows Messenger needs to use to allow
audio to work? Not interested in video, just the voice audio feature to
chat with others that have a mic.

TIA
 
J

Jonathan Kay [MVP]

Greetings Martin,

Just setting port forwarding isn't going to solve this issue, although if you're interested
the ports used are 5004 through 65535 UDP.

For voice to properly work, the router must support Universal Plug and Play (UPnP) in order
for a direct connection to be established (like voice functionality). A number of router and
modem manufacturers now support UPnP, but you may require a firmware update or need to turn
UPnP in the configuration.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
M

Martin

Jonathan Kay said:
Greetings Martin,

Just setting port forwarding isn't going to solve this issue, although if
you're interested the ports used are 5004 through 65535 UDP.

For voice to properly work, the router must support Universal Plug and
Play (UPnP) in order for a direct connection to be established (like voice
functionality). A number of router and modem manufacturers now support
UPnP, but you may require a firmware update or need to turn UPnP in the
configuration

Hi Jonathon,

Been through all that - I emailed Netcomm and asked about the UPnP and
Messenger and the answer I got back was Port Forwarding needs to be set to
overcome the problem. I know with Echolink (amateur radio voice over
internet program) I needed to set Port Forwarding on 3 ports for that to
work through the router.

It's a Netcomm NB1300 ADSL Modem/Router, and as far as I can see there is no
UPnP setting in configeration and I presume (based on Netcomm's answer) that
it doesn't support UPnP. It was ISP provided so I had little choice in it,
but it is only a few months old so I really would've thought Netcomm would
support this......

Does Messenger really need ALL the ports from 5004 to 65535 to work on audio
only? Is there a lower number of ports used if no video is needed???? Just
seems like a lot when you need to set each port separately in the router!!!
Unless someone in here has some other experience with the NB1300??????

HELP!!!!!
 
G

Guest

Hi i have a Speedtouch router, i have no idea about the
UpnP, whether it is or not.I dont know how to update the
firmware or how to set the port forwarding. So i havent
altered any of them! I only have the problem in MSN not
in WINDOWS messenger! Any help would be grateful
-----Original Message-----
Greetings Martin,

Just setting port forwarding isn't going to solve this
issue, although if you're interested
the ports used are 5004 through 65535 UDP.

For voice to properly work, the router must support
Universal Plug and Play (UPnP) in order
for a direct connection to be established (like voice
functionality). A number of router and
modem manufacturers now support UPnP, but you may
require a firmware update or need to turn
 

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