attempt to power off failed

[greg]

I am unable to turn off comp through start menu. The only
way I can turn the comp off is with the off button on the
comp. Does anyone know a solution?
Thanks

 

[Ken Blake]

In

I am unable to turn off comp through start menu. The only
way I can turn the comp off is with the off button on the
comp. Does anyone know a solution?

There's good information here:
http://www.aumha.org/win5/a/shtdwnxp.htm