Attachments sent with Outlook not received in Outlook Express

  • Thread starter Thread starter David DeRolph
  • Start date Start date
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David DeRolph

I've done some testing. My OS in Win XP Pro w/SP2, and I have Office 2003
with SP2 for Office. I created a message on Outlook, inserted a Word file
as an attachment, and sent it to myself. I then retrieved the message in
Outlook Express, and the received message has no attachment.

I repeated this test several times and the attachment never appears when the
mail is received via OE. For one test, I logged onto my Earthlink account
via Earthlink WebMail and viewed my message. I saw an attachment but it was
named winmail.dat. I could not figure out a way to open it and read it's
contents. If I opend it in Word or Wordpad, it is not readable, it is just
garbled code. And then, when I proceed to download that message to OE, any
trace of an attachment has completely disappeared.

It may be worth noting that I can create a message in OE with an attachment
(a Word file), send it to myself, retreive the message in Outlook and open
the attachment. But, I can't do the opposite, as stated above.
 
It sounds like you're addressing two different problems.

First the OE issue:

Launch OE then click on Tools > Options > Security [tab]. Under Virus Protection
section, uncheck "Do not allow attachments.....", then click on the Apply & OK.

You may have to close & restart OE to effect the change.

Next the Outlook issue:

Here's what MS says about this:

---quote---
The Winmail.dat file is used to preserve formatting that the sending client
includes in the message, but is not recognized by the receiving client. In the
case of Outlook, the Winmail.dat file includes Rich Text Formatting (RTF)
instructions. This type of formatting is used with the Microsoft Outlook Rich
Text Format and when using Microsoft Word as an e-mail editor.
---end quote---

See this article for help on this subject:

How to Prevent the Winmail.dat File from Being Sent to Internet Users
http://support.microsoft.com/kb/138053/EN-US

--
Hope this helps,
Newt

| I've done some testing. My OS in Win XP Pro w/SP2, and I have Office 2003
| with SP2 for Office. I created a message on Outlook, inserted a Word file
| as an attachment, and sent it to myself. I then retrieved the message in
| Outlook Express, and the received message has no attachment.
|
| I repeated this test several times and the attachment never appears when the
| mail is received via OE. For one test, I logged onto my Earthlink account
| via Earthlink WebMail and viewed my message. I saw an attachment but it was
| named winmail.dat. I could not figure out a way to open it and read it's
| contents. If I opend it in Word or Wordpad, it is not readable, it is just
| garbled code. And then, when I proceed to download that message to OE, any
| trace of an attachment has completely disappeared.
|
| It may be worth noting that I can create a message in OE with an attachment
| (a Word file), send it to myself, retreive the message in Outlook and open
| the attachment. But, I can't do the opposite, as stated above.
|
|
 
David DeRolph said:
I've done some testing. My OS in Win XP Pro w/SP2, and I have Office
2003 with SP2 for Office. I created a message on Outlook, inserted a
Word file as an attachment, and sent it to myself. I then retrieved
the message in Outlook Express, and the received message has no
attachment.
Click to expand...

I'll bet you're sending your message in Rich Text format. Outlook Express
can't handle that format and will ignore any attachments on RIch Text
messages. Use Plain Text or HTML.
 
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