Attachment being stripped when forward email

[tlam]

I have a user with Outlook 2003, when she forward an email with attachment
to a particular recipient, it stripped out of the attachment. Is this on
the recipient side or sender side? Thanks in advance

 

[Vince Averello]

If it's only one particular recipient, I'd start my research there.

 

[Diane Poremsky [MVP]]

if its limited to that recipient it's the recipients server - many antivirus
and content control scanners delete attachments.

However, if the message size indicates the attachment is there and
especially if the recipient uses Outlook Express, make sure the forward is
sent using plain text or html formatting, not RTF.

--
Diane Poremsky [MVP - Outlook]





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[Jarda.hk2]

I have the same problem. Some of the users, when forward a message with
attachments DO have this attachments in sent items, but the other side does
not. We have tried to locate the problem, and catch the behavior, but not
successfully. Both have Outlook 2003 with SP3. weird, is not it?

 

[Diane Poremsky [MVP]]

it's usually because either the AV software removes it or because you are
using RTF format and the recipients don't use outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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[Jarda.hk2]

Both have Outlook SP3. In sent message on 1st pc there is a msg with
attachments, and on the 2nd in inbox only body.
format - html. in address book - properties - outlook will decide the type.

it's usually because either the AV software removes it or because you are
using RTF format and the recipients don't use outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have the same problem. Some of the users, when forward a message with
attachments DO have this attachments in sent items, but the other side
does
not. We have tried to locate the problem, and catch the behavior, but not
successfully. Both have Outlook 2003 with SP3. weird, is not it?

 

[Diane Poremsky [MVP]]

What antivirus does the recipient use? Are they scanning inbound email with
it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Both have Outlook SP3. In sent message on 1st pc there is a msg with
attachments, and on the 2nd in inbox only body.
format - html. in address book - properties - outlook will decide the
type.

it's usually because either the AV software removes it or because you are
using RTF format and the recipients don't use outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


"(e-mail address removed)" <[email protected]@discussions.microsoft.com>
wrote
in message news:[email protected]...

I have the same problem. Some of the users, when forward a message with
attachments DO have this attachments in sent items, but the other side
does
not. We have tried to locate the problem, and catch the behavior, but
not
successfully. Both have Outlook 2003 with SP3. weird, is not it?


:

I have a user with Outlook 2003, when she forward an email with
attachment
to a particular recipient, it stripped out of the attachment. Is this
on
the recipient side or sender side? Thanks in advance

 

[Jarda.hk2]

both use NOD32 antivirus with mail scanning outbond and inbond.
Even if i disable mail scan, the situation is the same.

What antivirus does the recipient use? Are they scanning inbound email with
it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Both have Outlook SP3. In sent message on 1st pc there is a msg with
attachments, and on the 2nd in inbox only body.
format - html. in address book - properties - outlook will decide the
type.

it's usually because either the AV software removes it or because you are
using RTF format and the recipients don't use outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


"(e-mail address removed)" <[email protected]@discussions.microsoft.com>
wrote
in message I have the same problem. Some of the users, when forward a message with
attachments DO have this attachments in sent items, but the other side
does
not. We have tried to locate the problem, and catch the behavior, but
not
successfully. Both have Outlook 2003 with SP3. weird, is not it?


:

I have a user with Outlook 2003, when she forward an email with
attachment
to a particular recipient, it stripped out of the attachment. Is this
on
the recipient side or sender side? Thanks in advance

 

[Diane Poremsky [MVP]]

in most cases you need to uninstall the AV, then reinstall without email
scanning for it to work.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

both use NOD32 antivirus with mail scanning outbond and inbond.
Even if i disable mail scan, the situation is the same.

What antivirus does the recipient use? Are they scanning inbound email
with
it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


in
message news:[email protected]...

Both have Outlook SP3. In sent message on 1st pc there is a msg with
attachments, and on the 2nd in inbox only body.
format - html. in address book - properties - outlook will decide the
type.




:

it's usually because either the AV software removes it or because you
are
using RTF format and the recipients don't use outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


"(e-mail address removed)" <[email protected]@discussions.microsoft.com>
wrote
in message I have the same problem. Some of the users, when forward a message
with
attachments DO have this attachments in sent items, but the other
side
does
not. We have tried to locate the problem, and catch the behavior,
but
not
successfully. Both have Outlook 2003 with SP3. weird, is not it?


:

I have a user with Outlook 2003, when she forward an email with
attachment
to a particular recipient, it stripped out of the attachment. Is
this
on
the recipient side or sender side? Thanks in advance