ATI Rebate Problem

[BRH]

On 11/18/05, I bought an ATIx800XT AIW vidcard at CompUSA, and sent in
the rebate from the next day. It is now beyond the 8-10 week period for
payment of the rebate, so I called the 888 number today to follow-up.

It turns out that they have no record of receiving the rebate form from
me (surprise, surprise...). They suggested that I re-submit it.

Besides no longer having the proof-of-purchase (having submitted it the
first time), I also can't find the receipt of the purchase.

Does anyone have any suggestions on how I can follow-up on this? I
usually keep all reeipts and records, but can't find this one.

Note: This was an ATI rebate -- not a CompUSA rebate.

Thanks!

 

[farmuse]

call them back and ask to speak to a supervisor. tell them they honor
it or no more rebates and maybe no more ATI. the customer is always right.

 

[Dirk Gross]

They typically say you should keep copies of what you send. If you don't
have copies, you're probably screwed.

Dirk

 

[John]

Unless you used cash, Compusa probably has the data in their computer
system.