ATI acknowledges the channel change times problem with MMC v9.06

A

Alfred Kaufmann

I don't know about the channel change problem but my ATI TV Wonder PCI
will no longer do channel surfing. I was not impressed about Catalyst
5.3 either with various odd problems seeming to creep in. I had not
done a clean install for over a year so I formatted drive c:. After 3
days my system works much better. (Still no channel surfing)

Ak
 
T

Todd

You want REAL misery, then try making the TV Wonder Pro work with the Creative Audigy 2
ZS. None of the MMCs want to cooperate in this configuration.

Imagine, the most common soundcard on the market and ATi can't be bothered to make their
TV Wonder Pro card work with it!

I'd like to have a few personal words with the wizards responsible for this. It's only
been 2 years and counting since they've been aware of it ... :(
 
D

Danny Greaves

Todd said:
You want REAL misery, then try making the TV Wonder Pro work with the Creative Audigy 2
ZS. None of the MMCs want to cooperate in this configuration.

Imagine, the most common soundcard on the market and ATi can't be bothered to make their
TV Wonder Pro card work with it!

I'd like to have a few personal words with the wizards responsible for this. It's only
been 2 years and counting since they've been aware of it ... :(



I dont have a Audigy card but even my old ATI card has instructions for using
the problem.


https://support.ati.com/ics/support...hitOffset=158+95+42+31+27+26+25+24+23+22+6+4+
The information in this article applies to the following configurations: TV
WONDER TV WONDER VE TV WONDER PRO ALL-IN-WONDER 9200 and earlier ATI
Multimedia...


https://support.ati.com/ics/support...tOffset=55+42+37+36+35+34+33+32+31+30+29+6+4+
 
T

Todd

Great answers, I'm sure, but the sessions have long since timed out and the links don't
lead anywhere.

Can you maybe copy and paste the answer on to the forum for me? Thanks!
 
P

Paul Murphy

Todd said:
Great answers, I'm sure, but the sessions have long since timed out and
the links don't lead anywhere.

Can you maybe copy and paste the answer on to the forum for me? Thanks!
The clue is in those links - even though they don't work anymore. Do an
advanced search by ID for knowledge base articles 650 and 900. To get there
go to ATIs customer care website then click knowledge base then Advanced
search in the left side menu and fill in the two ID numbers (one at a time)
in the appropriate box and select the radio button beside the box then press
enter & hey presto.

Paul
 
T

Todd

I still am unable to conjure up the correct Q's and A's from their database. The only
thing I could find relating to audio problems dealt with using a MMC that has been phased
out :(
 
P

Paul Murphy

Todd said:
I still am unable to conjure up the correct Q's and A's from their
database. The only thing I could find relating to audio problems dealt with
using a MMC that has been phased out :(
Well assuming you followed my directions and "conjured up" 2 knowledge base
articles called. "Audio echo during capture with Sound Blaster Audigy series
sound card using external audio connections" and "ATI Multimedia Center -
Unable to control audio with SoundBlaster Audigy Series products using
external audio connections" then you've at least mastered the ATI
knowledgebase search. They were the two articles referred to by Danny. Did
you access these or are you saying they weren't relevant? If you couldn't
find them, at what stage following my directions did you get lost?

Paul
 
D

Danny Greaves

Todd said:
Great answers, I'm sure, but the sessions have long since timed out andthe links don't
lead anywhere.

Can you maybe copy and paste the answer on to the forum for me? Thanks!



When you are in the knowledge base 'search' is in the left pane. Do a search
for Audigy.
That is what I did anyway... Hope that helps.

AHHH Now I remember were I read something even better (maybe) about Audigy.
Text below is from the release notes that YOU READ with MMC downloads. :)


http://www2.ati.com/drivers/mmc89_Release_Notes.html


Using the ATI ALL-IN-WONDER™ with Creative's Audigy family of Cards

The Creative Lab's Audigy family of sound cards has architectural differences
from earlier SoundBlaster products in order to provide enhanced audio quality.
These changes have an impact on how the ATI MULTIMEDIA CENTER™ works when an ATI
ALL-IN-WONDER™ is used with an Audigy card. To partially address these issues,
Creative has made available a special version of their drivers, which allows the
ATI MULTIMEDIA CENTER™ to function correctly. These drivers are version250 (or
later) of the Audigy drivers. Please make sure you are using the correct
drivers.
 
S

Shawk

Paul said:
Well assuming you followed my directions and "conjured up" 2 knowledge base
articles called. "Audio echo during capture with Sound Blaster Audigy series
sound card using external audio connections" and "ATI Multimedia Center -
Unable to control audio with SoundBlaster Audigy Series products using
external audio connections" then you've at least mastered the ATI
knowledgebase search. They were the two articles referred to by Danny. Did
you access these or are you saying they weren't relevant? If you couldn't
find them, at what stage following my directions did you get lost?

Paul

Why dont you just post the damn urls?

--
I mean, you've been around a bit, you know, like, you've, uh... You've
'done it'...
What do you mean?
Well, I mean like,... you've SLEPT, with a lady...
Yes...
What's it like?
 
T

Todd

OK, I've read all the material I can find on the subject, and scoured the forums at
Rage3D.com as well.

Much of what is being offered is relevant only to the All In Wonder series of cards, NOT
the TV Wonders. The rest is a very messy kludge of workarounds and jury-rigs that simply
don't work properly or are far too clumsy to use in anything resembling a useable
environment.

In fact, I haven't found any verifiable testimony on this from anyone who actually owns an
Audigy card :(

For instance, I'm all for running the audio signal from the TV Wonder through the
microphone jack in the Audigy just to get the dumb thing working. But then one constantly
be checking that the +20 dB option is deselected, and it seems to reenable itself
everytime you reboot the machine. Plus there is the difficulty of discovering which level
is high enough to provide for audible playback of audio when working with this. It is just
a colossal mess, period. When I had my old SoundBlaster Live! card you just plugged the
audio in to the Line In jack on the card and presto--everything worked right.

But not with the Audigy cards! No, you must crawl through tunnels and jump through flaming
hoops just to record a damned TV program and then hope beyond hope that it will actually
have sound upon playback!

If anyone REALLY knows the true way to use the TV Wonder and Audigy, please step forward!

And why the hell can't ATi sort this out once and for all? It's only been at least 2 years
now that its cards refuse to work with the most popular soundcards on the planet!

Am I asking too much????
 
T

Todd

Hey gang,

I hope I didn't offend anyone with my last post. It is just sort of driving me mad :-/

Here another symptom I forgot to mention. When you do run the TV Wonder audio out to the
Audigy's microphone in, you get echoey audio on live listening. To stop it you must shut
down the TV Wonder, then reopen it. And even after making certain the 20 dB boost isn't
activated, it will reactivate itself on reboot and provides low quality distorted sound no
matter what I do.

So I think my annoyance with ATi is more than justified. They just don't give any
indication that they care at all about this. They have your money and that's all they
intend to do >:-(
 
P

Paul Murphy

Shawk said:
Why dont you just post the damn urls?

A good question! ATI have recently changed their support website and links
on the new version time out after 10 minutes - have you tried downloading
drivers from there lately? This is why I provided a detailed description of
how to find the knowledge base articles instead. Were you OK following those
directions?

Paul
 
P

Paul Murphy

Todd said:
Hey gang,

I hope I didn't offend anyone with my last post. It is just sort of
driving me mad :-/

Here another symptom I forgot to mention. When you do run the TV Wonder
audio out to the Audigy's microphone in, you get echoey audio on live
listening. To stop it you must shut down the TV Wonder, then reopen it.
And even after making certain the 20 dB boost isn't activated, it will
reactivate itself on reboot and provides low quality distorted sound no
matter what I do.

Any reason why your not using AUX as the input instead? AUX inputs are much
more suited to handling the signal level from something like a TV Card than
a mic input.
So I think my annoyance with ATi is more than justified. They just don't
give any indication that they care at all about this. They have your money
and that's all they intend to do >:-(

I wouldn't be so sure of that. The direct link referred to earlier in the
thread for MMC 8.9 mentioned using certain drivers for the Audigy as the way
it worked was non standard compared to previous SoundBlaster cards - from
this I deduct that they do care about Audigy users - otherwise they wouldn't
have bothered with the note and research. Sure that link refers to All In
Wonders but I cant see why its not applicable to TV Wonders with MMC as
well.
<snip>

Paul
 
T

Todd

Well, I wish the instructions worked all across the ATi line--AIW and TV Wonders--but they
don't. ATi could solve this, I'm sure, by just setting a programmer on it for a day or two
to come up with a correct internal or digital signal path but they don't.

The problem is that Creative routes the audio signals differently in the Audigy's internal
circuitry, as compared to the old SoundBlaster Live! ATi notes this in some of their
postings but still refuse to assign a fix from a programmer.

If you personally know of someone who has this combo working, please steer them my way!
 
P

Paul Murphy

Todd said:
Well, I wish the instructions worked all across the ATi line--AIW and TV
Wonders--but they don't. ATi could solve this, I'm sure, by just setting a
programmer on it for a day or two to come up with a correct internal or
digital signal path but they don't.

The problem is that Creative routes the audio signals differently in the
Audigy's internal circuitry, as compared to the old SoundBlaster Live! ATi
notes this in some of their postings but still refuse to assign a fix from
a programmer.

If you personally know of someone who has this combo working, please steer
them my way!
Alas I only have several All In Wonders working with MMC - they don't even
sell the TV Wonder Pro in the UK. Have you actually *tried* using the AUX
port on your Audigy (assuming there is one)? - I'm sure that (along with the
latest Audigy drivers) such a change should correct sound quality issues
associated with an audio input signal which is to strong (at the least try
using Line-in). The signal strength coming from a microphone is way below
that supplied by a TV Tuner card so in your current configuration its likely
the TV Tuners audio signal strength is causing problems. The cable needed to
internally connect the Aux port on a sound card to the TV Wonder cards looks
like the old style CDROM drive audio cables that were necessary with Windows
machines prior to 2000. As well as an Aux connection internally, a CDROM in
connection would also be suitable - just not the mic input.

Paul
 
S

Shawk

Paul said:
A good question! ATI have recently changed their support website and links
on the new version time out after 10 minutes - have you tried downloading
drivers from there lately? This is why I provided a detailed description of
how to find the knowledge base articles instead. Were you OK following those
directions?

Paul

Dont personally need the directions. Thought you came across as being
deliberately awkward. If not then sorry - haven't come across the links
that timeout.

--
I mean, you've been around a bit, you know, like, you've, uh... You've
'done it'...
What do you mean?
Well, I mean like,... you've SLEPT, with a lady...
Yes...
What's it like?
 
A

ANTant

Danny Greaves said:
I dont have a Audigy card but even my old ATI card has instructions for using
the problem.

https://support.ati.com/ics/support...hitOffset=158+95+42+31+27+26+25+24+23+22+6+4+
The information in this article applies to the following configurations: TV
WONDER TV WONDER VE TV WONDER PRO ALL-IN-WONDER 9200 and earlier ATI
Multimedia...

https://support.ati.com/ics/support...tOffset=55+42+37+36+35+34+33+32+31+30+29+6+4+

Please use tinyurl.com!
--
"When an ant gets wings, it loses its head." --Bosnian Proverb
/\___/\
/ /\ /\ \ Ant @ The Ant Farm: http://antfarm.ma.cx
| |o o| | Ant's Quality Foraged Links: http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )
 
P

Paul Murphy

Shawk said:
Dont personally need the directions. Thought you came across as being
deliberately awkward. If not then sorry - haven't come across the links
that timeout.

--
I mean, you've been around a bit, you know, like, you've, uh... You've
'done it'...
What do you mean?
Well, I mean like,... you've SLEPT, with a lady...
Yes...
What's it like?

No worries, glad I've cleared it up.

Paul
 
P

Paul Murphy

Please use tinyurl.com!
<ant snipped>
Even tinyurl.com wouldn't fix the problems with those links not working -
see my post earlier in the thread. ATI have changed aspects of their site to
time out after 10 minutes.

Paul
 

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