Article 817768 - Windows Explorer Stops Responding When It Tries to Sort More Than 1 Million Objects

[Guest]

I got the fix for this and applied it however in the article it says the following

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explore

On the Edit menu, point to New, and then click DWORD
Type SortMaxItemCount, and then press ENTER.
On the Edit menu, click Modify.
Type Maximum_#, and then click OK

I thought a DWord value was a numerical value up to 4 characters? I've entered the value (Maximum_#) as stated but after entering it the new attribute still says 0. I ask this because my Windows Explorer still hangs although it is a little better

 

[Don Wilwol \(CollTech\)]

note this line in the article. After you have installed the hotfix, you must
modify the registry to set a value for the maximum number of files to be
sorted. I'd assume the # is the number you choose. Give that a try.

dw

--
Don Wilwol
Collective Technologies
Professional Services Consultant
http://www.collectivetech.com

I got the fix for this and applied it however in the article it says the following:

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explor
er

On the Edit menu, point to New, and then click DWORD.
Type SortMaxItemCount, and then press ENTER.
On the Edit menu, click Modify.
Type Maximum_#, and then click OK.

I thought a DWord value was a numerical value up to 4 characters? I've

entered the value (Maximum_#) as stated but after entering it the new
attribute still says 0. I ask this because my Windows Explorer still hangs
although it is a little better.

 

[Guest]

I thought of that but then I thought MS wouldn't put a finite number on that would they? So I didn't think that was what they meant but I'll give it a shot and see. Thanks

I certainly hope they fix this 1 million object problem in Win2003 as hard drives get bigger I can easily see arrays with more than 1 million files. I already have several servers with more than 2 million but the files aren't all on the same array. This particular server has an application that generates a bunch of 12 - 15kb pdf and rtf files.

 

[Steven Liu]

Hi,

The hotfix 817768 is included in the Windows 2000 Service Pack 4. If you
have not installed the Windows 2000 Service Pack 4, please install it. This
should solve the issue.

If you have not installed the Windows 2000 SP4 and you did not want to
install it, you can contact Microsoft Product Support Services to obtain
the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, please go to the following
address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged.
This fee is refundable if it is determined that you require only the
requested fix. However, this fee is non-refundable if you request
additional technical support.

Please let me know if you would like further assistance. I look forward to
hearing from you.

Note: if you have installed the Microsoft Windows 2000 Service Pack 4,
please don't install the hotfix again.

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu

Microsoft Online Partner Support

MCSE 2000

Get Secure! - www.microsoft.com/security

This posting is provided "as is" with no warranties and confers no rights.

 

[Jerold Schulman]

I got the fix for this and applied it however in the article it says the following:

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer

On the Edit menu, point to New, and then click DWORD.
Type SortMaxItemCount, and then press ENTER.
On the Edit menu, click Modify.
Type Maximum_#, and then click OK.

I thought a DWord value was a numerical value up to 4 characters? I've entered the value (Maximum_#) as stated but after entering it the new attribute still says 0. I ask this because my Windows Explorer still hangs although it is a little better.

As the article states:

Note Maximum_# is the value for the maximum number of items that Windows
Explorer sorts in any one folder.

So enter a number.


Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com

 

[Steven Liu]

Hi,

You should set the value of the SortMaxItemCount to 9,999,999. Please
select the Decimal when input the 9,999,999.

We still need to modify the registry after installed the hotfix or SP4.

If this still does not work, let's test whether the issue still happens in
the Safe Mode.

I want to know if it's possible to create more folders and move these files
to different folder. Even the system does not crash or hang, the
performance still will be poor.

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu

Microsoft Online Partner Support

MCSE 2000

Get Secure! - www.microsoft.com/security

This posting is provided "as is" with no warranties and confers no rights.