archive folder is empty


G

ghostdog

an employee allowed outlook to autoarchive. The old messages did leave his
outlook.pst file. He needs to retrieve a sent email that was auto archived.
The archive folder is empty. I checked the file location and searched for all
pst files. The archive.pst is there but is only 356K. I would think it would
be much bigger. Where did the messages go? I checked the archive settings and
it is not set to delete and messages.
 
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V

Vince Averello

Hmmm, I'd also check any network locations the user has access, to ensure
the PST isn't there. I haven't seen cases where the items are removed from
the main PST but not moved to the archive.
 
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G

ghostdog

It is a standalone laptop. No external drives. Any place else I could look,
anything else I culd do?

I appreciate your help.
 

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