Appcrash - Outlook 2007

  • Thread starter Thread starter DWH63
  • Start date Start date
D

DWH63

Outlook 2007 will not start. Tried safe, tried repair, tried re-install.
Nothing has solved the problem. Here is the problem signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6423.1000
Application Timestamp: 49b08185
Fault Module Name: mspst32.dll
Fault Module Version: 12.0.6423.1000
Fault Module Timestamp: 49b07ff9
Exception Code: c0000005
Exception Offset: 0001e6c0
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Any help in solving this problem would be greatly appreciated.
 
Ben - I tried to follow your instructions but have not scanpst.exe file on my
computer. It's a month-old computer with Vista and Outlook. Do you have any
suggestions for me? Thanks.
 
Ben - I tried to follow your instructions but have not scanpst.exe file on
my
computer. It's a month-old computer with Vista and Outlook. Do you have any
suggestions for me? Thanks.
Click to expand...

If you have Outlook 2003, then SCANPST.EXE is in
%CommonProgramFiles%\system\MSMAPI\1033. If you have Outlook 2007, it's in
%ProgramFiles%\Microsoft Office\Office12
 
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