all HTML Help file stop working

[Joe]

hi there

i have uninstalled some applications under my WinXPpro
SP1, after that none of my html help (chm) file work
correctly -- namely ALL the chm files has nothing under
the "INDEX" tab, and "SEARCH" is broken (return no found
for anything).

I could, however, still view the content of the chm file
(under Contents tab), but the content tree is always
collapse on first start (before, it was auto-expanded to
first level).

and i cant seems to find a way to reinstall HTML-help, is
there something else i can do ?? thanks in advance

 

[Pete Lees]

Joe,

i have uninstalled some applications under my WinXPpro
SP1, after that none of my html help (chm) file work
correctly -- namely ALL the chm files has nothing under
the "INDEX" tab, and "SEARCH" is broken (return no found
for anything).

I could, however, still view the content of the chm file
(under Contents tab), but the content tree is always
collapse on first start (before, it was auto-expanded to
first level).

Here are some things to try:

1) Use MJ's Help Diagnostics to check that all the HTML Help viewer
components are properly installed and registered.

http://helpware.net/downloads/index.htm#MJs

(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)

2) Use Microsoft Critical Update 811630 to upgrade the viewer
components. This is available from here:

http://support.microsoft.com/?kbid=811630

3) Delete or rename the file hh.dat, which you should find in this
directory:

\Documents and Settings\%username%\Application Data\Microsoft\HTML
Help

The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, search history, etc.), and can
cause the files to misbehave if it has somehow been corrupted. Windows
will create a new version of hh.dat when you next open any .chm file.

4) Empty your Temporary Internet Files directory. A full TIF directory
can cause HTML Help files to misbehave.

5) See the following pages for further guidance on how to resolve
XP-specific help problems:

http://www.kellys-korner-xp.com/xp_h.htm
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm