Hi Pundle,
You're welcome! I'm glad we got that working.
Pundle Wrote:
=================
| thankyou for your help couldnt find updated driver at site recommended but
| found I was behind with windows updates and this cured it
|
| "Jimmy S." wrote:
|
|| Hi Pundle,
||
|| I'm glad the sound issue is resolved.
||
|| Now to tackle the game shutting down after the opening video,
|| please try updating your video drivers using the instructions I posted.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Pundle Wrote:
|| =================
||| Thanx I cured sound problem when updating from microsoft but game still wont
||| run I have the gold edition could this be the problem and I need another
||| version first I didnt with my age of empires gold edition.
|||
||| "Jimmy S." wrote:
|||
|||| Hi Pundle,
||||
|||| What is the exact error message associated with your sound card please?
||||
|||| Updating video card drivers can solve most gaming issues. Here's some
|||| simple abc's to always keep in mind. a. Shut off download accelerators,
|||| firewalls and antivirus programs when downloading or installing updates;
|||| b. Check for game patches:
www.avault.com/pcrl/patches_list.asp?letter=a
|||| c. Make sure you meet the game's minimum video and system requirements.
||||
|||| Before you update your drivers, I recommend that you update DirectX
|||| from:
http://www.microsoft.com/windows/directx/default.aspx
||||
|||| Here are the steps I recommend you use to update your driver:
||||
|||| 1. To identify the make and model of your card, right click your
|||| Desktop, choose Properties / Settings / Advanced / Adapter.
||||
|||| 2. Download the latest video driver for your card online, using
||||
http://mvps.org/nibblesnbits/Video.html#drivers
|||| to find the website to download from. I also have advanced
|||| video driver and direct X troubleshooting steps on that page.
||||
|||| 3. Save the .exe driver (or extract the zip file) to a folder
|||| in My Documents named after the driver version number.
||||
|||| 4. Restart the computer in Safe Mode by pressing the F8 key
|||| about once every second as it's rebooting to pick Safe Mode.
||||
|||| 5. Click Start / (settings) Control Panel / System / Hardware
|||| Device Manager / expand +Display Adapters / right click on
|||| the adapter, pick "Uninstall", and click No if asked to reboot.
||||
|||| 6. Use Control Panel / Add-Remove programs to uninstall the
|||| previous driver (exe)software which may have been installed.
||||
|||| 7. Restart the computer in Safe Mode by pressing the F8 key
|||| about once every second as it's rebooting to pick Safe Mode.
||||
|||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
||||
|||| 9. When Windows prompts you to install the video adapter, click
|||| "Cancel" and Double click the driver program to begin installation.
|||| * Even if not prompted, doubleclick the driver and install it.
||||
|||| 10. After you reboot, go to Control Panel / Display / Settings and
|||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|||| That's it! Scroll down to the Troubleshooter if you have problems.
||||
|||| 11. When Windows prompts you to install the video adapter, click
|||| "Install from a list or specific location", click the "Browse" button,
|||| browse to the My documents folder where you saved the driver,
|||| and finally click on one of the driver files to begin installation.
||||
|||| ** If you are not prompted, or if the driver was updated automatically:
|||| Click Start / (settings) Control Panel / System / Hardware Device Manager
|||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
|||| to start the Update Wizard, choose the "Install from a list..." option:
|||| Browse to My Documents\ folder with the driver in it
|||| Click OK and click Next to begin the update.
||||
|||| 12. After you reboot, go to Control Panel / Display / Settings and
|||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|||| That's it! Try the advice in the Troubleshooter if you have problems.
||||
|||| TROUBLESHOOTING:
||||
|||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|||| If any of the Display options are Disabled and you cannot Enable them,
|||| your most likely solution would be to update your Chipset Drivers as per
|||| my website:
http://mvps.org/nibblesnbits/Video.html#v11
||||
|||| Your program might not support dual monitors, or "dual head" video cards
|||| You can disable the extra video output in your display properties control
|||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||||
|||| Along with your Video card, Sound Cards, Motherboard Chipsets,
|||| and Video Monitors may also require updated drivers. Even your
|||| motherboard's BIOS may need to be updated for compatibility with
|||| your Video card. These steps are listed at:
http://NibblesNbitsVideo.tk
||||
|||| Perhaps the old Video drivers did not completely uninstall. If that's the
|||| case, use these utility to completely uninstall the drivers and go to step
|||| 7:
|||| nvidia:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0
|||| or for all cards including nvidia use:
http://www.driverheaven.net/cleaner/
||||
|||| The latest video drivers sometime don't work with a particular game.
|||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|||| experience problems try a Beta driver, or even an Omega driver instead:
||||
|||| BETA Drivers:
http://download.guru3d.com/
|||| OMEGA Drivers:
http://www.omegadrivers.net
||||
|||| There you have it, if you have any questions feel free to post them!
||||
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S.
http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
||||
||||
|||| Pundle Wrote:
|||| =================
||||| I have just got age of mythology gold edition when installling it gives a
||||| sound card error and when I start to play it runs through opening video then
||||| closes I checked my system with microsoft and it says it is compatable how
||||| can I find out why and how to cure this
