After SP3, Any Attempt to Use Word as E-Mail Editor Generates Security Dialog Pop-Up Box ??

  • Thread starter Thread starter Marc Bressman
  • Start date Start date
M

Marc Bressman

Can someone confirm that after the upgrade to SP3, any attempt to use Word
as the email editor (whether there are add-ins installed in Word or Outlook
or not) will generate the security dialog pop-up box about a program trying
to access e-mail addresses stored in Outlook? Or, is it possible to use
word as the email editor in Outlook and not have that pop-up dialog box
appear?

Thanks!
 
The people who have seen that symptom apparently have all been using the
Acrobat add-in for Word. If you don't have that, you won't see the security
dialog in WordMail.
 
I installed SP3 with no problems and no security pop-ups. I am running
Office XP using Word as my email editor on Outlook 2002. I am not sure why
others are having the problem. I have no add-ins installed.
 
Check with Adobe to see if they have an update. I can run Outlook 2002 SP3
with WordMail with no problems but I don't have Adobe installed.
 
We have Adobe add-ins disabled here, however is appears
ActiveSync clients are getting the warning now. Anyway to
get rif of this (other than the ORK/Exchange Public secure
folder method)?
 
Marc said:
Can someone confirm that after the upgrade to SP3, any attempt to use Word
as the email editor (whether there are add-ins installed in Word or Outlook
or not) will generate the security dialog pop-up box about a program trying
to access e-mail addresses stored in Outlook? Or, is it possible to use
word as the email editor in Outlook and not have that pop-up dialog box
appear?

Thanks!
Experiencing the same results that you are seeing and reading Ken
Slovak's note about Adobe I decided to see what I could learn. Having
Adobe Acrobat 6.0.1 Pro and Office XP Std I did find the the above
security dialog was presented if Word was selected as the editor.
Turning it off the problem went away, very repeatable. Running Win XP
Home I then went to c:\Program Files\Adobe\Acrobat 6.0\Mail\Outlook and
renamed the Outlook directory to 1_Outlook. This folder contains a
single file named PDFMOutlook.dll. Re-booting the PC I could not get the
error message to appear as I expected would be the case. I then named
the folder 1_Outlook back to its original form (Outlook) and re-booted.

With that completed I can not get the problem to re-occur and Outlook
with Word as the e-mail editor is working as expected. I'm not total
certain as to what's going on here but at least at this time it's
working fine without the popup message.

Best regards,
Bruce
 
Unfortunately I cannot replicate the success experienced by Bruce. I've tried all combinations suggested. Has there been anything else new developed? I'm on Win XP Pro, SP1; Outlook SP3. It is a very frustrating and annoying pop-up. Any additional suggestions will be greatly appreciated

----- Bruce Mahnke wrote: ----

Marc Bressman wrote
Can someone confirm that after the upgrade to SP3, any attempt to use Wor
as the email editor (whether there are add-ins installed in Word or Outloo
or not) will generate the security dialog pop-up box about a program tryin
to access e-mail addresses stored in Outlook? Or, is it possible to us
word as the email editor in Outlook and not have that pop-up dialog bo
appear
Experiencing the same results that you are seeing and reading Ken
Slovak's note about Adobe I decided to see what I could learn. Having
Adobe Acrobat 6.0.1 Pro and Office XP Std I did find the the above
security dialog was presented if Word was selected as the editor.
Turning it off the problem went away, very repeatable. Running Win XP
Home I then went to c:\Program Files\Adobe\Acrobat 6.0\Mail\Outlook and
renamed the Outlook directory to 1_Outlook. This folder contains a
single file named PDFMOutlook.dll. Re-booting the PC I could not get the
error message to appear as I expected would be the case. I then named
the folder 1_Outlook back to its original form (Outlook) and re-booted.

With that completed I can not get the problem to re-occur and Outlook
with Word as the e-mail editor is working as expected. I'm not total
certain as to what's going on here but at least at this time it's
working fine without the popup message

Best regards
Bruc
 

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