After installing an XP update, my Word program will not open any f

[Guest]

I installed the latest verion of XP updates last night and today I can not
open files in Word. I was directed by Microsoft to update my Office
programs, which I did but I still can not open any files in Word.

 

[Charles Kenyon]

Your problem is almost certainly a result of a clash between HP software and
a recent security update (KB908531) to Windows.

See
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/094143b42d0c3ca2
and http://support.microsoft.com/?kbid=918165. The message gives clearer
instructions for doing what Microsoft is recommending.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




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