adware file on my system

[Kelly]

Hello,
I just ran the brand new symantec Norton Antivirus 2004 on
my system. It came back without any problems except one.
Apparently there is a file called MSHDKN.EXE in my system
that is a threat/risk. It is an adware openfile program
according to Symantec's report of my system.
Symantec's software suggests to delete this file but the
file does not want to go. I have located the file in my
Windows system32 folder. I have tried to delete the file
and it will not go. The warning comes up that either it is
written protect or in use.
Does anyone know how I can get rid of this file?
Thank you,
Kelly

 

[Guest]

Kelly,

Have you tried renaming the file, rebooting and then deleting it?
If that doesn't work. try scanning your system with the free version of ad-aware from
www.lavasoft.de if it can't remove the file during scanning it will prompt with the option to remove
the file at next boot-up!
hope this helps!----- Kelly wrote: -----

Hello,
I just ran the brand new symantec Norton Antivirus 2004 on
my system. It came back without any problems except one.
Apparently there is a file called MSHDKN.EXE in my system
that is a threat/risk. It is an adware openfile program
according to Symantec's report of my system.
Symantec's software suggests to delete this file but the
file does not want to go. I have located the file in my
Windows system32 folder. I have tried to delete the file
and it will not go. The warning comes up that either it is
written protect or in use.
Does anyone know how I can get rid of this file?
Thank you,
Kelly