My computer has Internet Exporer Ad Serve come up every
time I use the internet. I did not put it on and I can
not find out what it is but it hangs up the closing
process. What is it and how do I get it off!
It is possible you may have parasites, spyware, adware,
malware, or hijackware on your system causing the problem. Download and
install, you *must* update the programs prior to running to be sure they
have the latest definitions, then run the programs below. They are free and
very effective.Be sure to run both SpyBot and Adaware, as what one does not
detect the other may.
Download all programs to a folder where you know where they are. Do the
programs in the order they are here. Check after each step to see if the
problem continues. If so, go to the next step. If you can not access the
websites from your computer, try downloading then on a different machine
that can burn CD's, burn them to a CD and, install them on the infected
machine and follow the steps here. It is important that you follow all
directions carefully.
Step 1:
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
AdAware Free:
Manual updates: Scroll down to Updates Available -
http://lavasoft.element5.com/support/download
(Check for Product Updates
http://tinyurl.com/23lv4)
Step 2
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html
Step 3 (Steps 1 & 2 will clean of any junk from your system to make it
easier for the experts to find any hijackware faster.)
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
or
http://tinyurl.com/2atxk
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is. Most
of
what it lists will be harmless or even required, so DO NOT fix anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/
Go to the HiJackThis section on the forum list and click to open. You can
post as a guest. It's also a good site to keep for reference. The experts
there will analyze the log and report back the results. Please allow at
least a few hours or a days time for a response.
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Help with Hijackware & Scumware Information:
HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html
also
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
HTH
Jan
