Administrator Window locked

[Guest]

Help - Computer was put together by a long gone local company to include all
installs. Been using since 2002 primarily used by kids for Internet.
Somehow the Administrator window now comes up asking for a password. I have
no idea what the password is and can't get around it?

 

[Pegasus \(MVP\)]

Help - Computer was put together by a long gone local company to include all
installs. Been using since 2002 primarily used by kids for Internet.
Somehow the Administrator window now comes up asking for a password. I have
no idea what the password is and can't get around it?

This is a little bit like driving a car for two years and never
locking the doors. The first time you lock the doors you
wonder why you never asked the car salesman for the
keys . . .

Boot the machine with a boot disk from here
http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html,
then reset the administrator's password. This time plan
ahead: Create a second admin account, and lock the
details for both of them away so that you can find them
when you need them!

By the way - if this long-gone local company did all your
installations - did you make sure to get all the installation
disks? Software licence codes? Sooner or later you will
need them!