Administrator Changes

[Tony]

Hello - On my wife's laptop, I have 2 accounts, mine as the administrator,
and hers as a user. When she receives an email in Outlook in her account,
and clicks on a link contained in that email that would cause the browser to
startup, she gets a message that says the operation is prevented due to
restrictions on the computer. Contact your administrator. Well, I'm the
administrator, and I probably made a change that is causing this behavior,
but I do not remember what I did or where I did it. Can someone tell me
where this setting is located and what I need to do to change it?

Thanks,

 

[Milly Staples [MVP - Outlook]]

http://outlook-tips.net/cs/blogs/outlooktips/archive/2008/08/18/820.aspx

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Tony asked:

| Hello - On my wife's laptop, I have 2 accounts, mine as the
| administrator, and hers as a user. When she receives an email in
| Outlook in her account, and clicks on a link contained in that email
| that would cause the browser to startup, she gets a message that says
| the operation is prevented due to restrictions on the computer.
| Contact your administrator. Well, I'm the administrator, and I
| probably made a change that is causing this behavior, but I do not
| remember what I did or where I did it. Can someone tell me where
| this setting is located and what I need to do to change it?
|
| Thanks,

 

[Tony]

Thanks for the suggestion, but I did as the article directed, from both the
user account and the administrator account, but when I went back to the user
account and clicked on a link in an email, I got the same error message. We
are still missing something.

 

[Tony]

Oops, I did not try setting IE as the default browser. I'll try that next.

 

[Tony]

Setting IE as the default browser worked, thanks for your help. After that,
I then set Firefox as the default and it continued to work. Maybe the
problem was that I had no default set, or it became corrupt.

Oops, I did not try setting IE as the default browser. I'll try that
next.

http://outlook-tips.net/cs/blogs/outlooktips/archive/2008/08/18/820.aspx

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Tony asked:

| Hello - On my wife's laptop, I have 2 accounts, mine as the
| administrator, and hers as a user. When she receives an email in
| Outlook in her account, and clicks on a link contained in that email
| that would cause the browser to startup, she gets a message that says
| the operation is prevented due to restrictions on the computer.
| Contact your administrator. Well, I'm the administrator, and I
| probably made a change that is causing this behavior, but I do not
| remember what I did or where I did it. Can someone tell me where
| this setting is located and what I need to do to change it?
|
| Thanks,