Admin lockout issue

M

Mike

OK, here's the situation:
I purchased two corporate machines at a bankruptcy sale. I do not have the
OS reboot disc, the authentification code for the OS, or the administrative
password. I cannot add/delete programs, I cannot do a system restore, and
essentially I am stuck with a good machine and OS but can do little with it
other than word processing. Anyone got a fix for this problem short of
purchasing a new OS and installing it?
 
P

Pegasus \(MVP\)

Mike said:
OK, here's the situation:
I purchased two corporate machines at a bankruptcy sale. I do not have the
OS reboot disc, the authentification code for the OS, or the
administrative
password. I cannot add/delete programs, I cannot do a system restore, and
essentially I am stuck with a good machine and OS but can do little with
it
other than word processing. Anyone got a fix for this problem short of
purchasing a new OS and installing it?

It appears that you got two nice machines for a very good price. You now
need to spend some money to purchase the operating system and the
applications, same as you would for a brand-new machine.
 
M

Mike

Thanks for the highly technical advice...
Hopefully the stress of solving my dilemma didn't overtax your technical
prowess.

I believe there is an alternative solution, less costly and more timely. I'm
just not tech savvy enough to know how to override administrative settings.
If anyone else has the answer please share it.
 
P

Pegasus \(MVP\)

The trivial answer to the problem of unlocking the admin account is to boot
up the machine with a boot diskette/CD from here:
http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html. Typing the words
"reset windows administrator password" (without the quotes) in a Google
search box would have given you the same answer - no advanced expertise
required here. However, sooner or later you will still need a WinXP
installation CD, no matter how reluctant you are to spend the money.
Furthermore you risk a great deal by using two machines without knowing
their history. They might be riddled with viruses. Would you eat a sandwich
that you found lying in a gutter? Probably not. Yet you're prepared to run
these PCs and possibly infect your friends' PCs with the viruses they might
contain. A reload is the recommended option in all such cases.
 
B

beamish

Mike said:
OK, here's the situation:
I purchased two corporate machines at a bankruptcy sale. I do not have the
OS reboot disc, the authentification code for the OS, or the administrative
password. I cannot add/delete programs, I cannot do a system restore, and
essentially I am stuck with a good machine and OS but can do little with it
other than word processing. Anyone got a fix for this problem short of
purchasing a new OS and installing it?
Hello, I have no answer to overcoming corporate authentication codes.
Why not try the free route.
There are several very acceptable free or very low cost operating systems
available.
Free office suites, dvd player software, image and video software and many
other programs.
Run a Google search. for all your needs.

take care.
beamish.
 
A

Alias

Mike said:
OK, here's the situation:
I purchased two corporate machines at a bankruptcy sale. I do not have the
OS reboot disc, the authentification code for the OS, or the administrative
password. I cannot add/delete programs, I cannot do a system restore, and
essentially I am stuck with a good machine and OS but can do little with it
other than word processing. Anyone got a fix for this problem short of
purchasing a new OS and installing it?

No need to purchase anything. Go to http://www.ubuntu.com/ and get a
real OS that's free and comes with access to over 24,000 free programs
including Thunderbird, Firefox, Open Office, numerous audio/video
programs, a great burning program and much more. Not only is it free,
it's much easier to install than any of the Windows flavors.

Alias
 
L

Lem

Mike said:
OK, here's the situation:
I purchased two corporate machines at a bankruptcy sale. I do not have the
OS reboot disc, the authentification code for the OS, or the administrative
password. I cannot add/delete programs, I cannot do a system restore, and
essentially I am stuck with a good machine and OS but can do little with it
other than word processing. Anyone got a fix for this problem short of
purchasing a new OS and installing it?

You can recover the password for the built-in Administrator account
using various techniques, but this likely will only be the beginning of
your problems. A Windows box that was on a corporate network will
probably have a number of restrictive group policies setup, and finding
and undoing them all will be a PITA. Your best solution is, as others
have not so politely suggested, to reinstall the OS. If you are able to
do a repair install, you may be able to avoid losing all of the
installed apps (e.g., Word).

However, if you want to start by unlocking the Administrator account, go
here and read: http://www.petri.co.il/forgot_administrator_password.htm
The most commonly recommended tool is #2 on the list at the bottom of
that page.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
 
M

Mike

Thanks for reminding me about this! I've been meaning to look into ubuntu. I
will check it out after I tackle reseting the admin profile. Haven't tried
the machine online yet to see if I can even surf, but I suspect the IT
department had the PC locked out of web browsing.
 
V

VanguardLH

Mike said:
OK, here's the situation:
I purchased two corporate machines at a bankruptcy sale. I do not have the
OS reboot disc, the authentification code for the OS, or the administrative
password. I cannot add/delete programs, I cannot do a system restore, and
essentially I am stuck with a good machine and OS but can do little with it
other than word processing. Anyone got a fix for this problem short of
purchasing a new OS and installing it?

Purchase a legitimate license of Windows. You don't have one. What you
got was hardware that included a polluted hard drive. If the seller
claimed that the OS was included in the sale then go back to the seller
and demand that they actually include the installation media for it.

After buying a copy of Windows, boot using its CD and use it to format
the OS partition and then complete a *fresh* install of the OS.

Flatten and rebuild the used computer.
 
M

Mike

Well, not to be a stickler for details there "Van", but actually I do have
one. As a matter of fact I'm using it as I write this...and it is one of many
I "own".

Now as I understand the licensing issue "according to Microsoft" when a copy
of the OS is purchased (at least these days) it can only be loaded onto one
machine legally. While I find it odd that one can duplicate other copyrighted
material such as music so long as it is for their own personal use (once they
purchase the original factory issue of course) yet one CANNOT do likewise
with "some" proprietary software, let's say for the sake of the argument that
concept is fair and just.

Your poke at the legality of my using the loaded copy of the OS on the
machine in question however, is not only insulting (more as a discredit to
your own common sense) but also weak in it's fundamental argument. It is no
more unethical for me to use the installed OS we are discussing (if I can
unlock it's potential of course) than it is for an off-the-shelf retail buyer
to boot up his new system for the first time when he gets it home. FYI: The
rights of use for that copy TRANSFER with the machine upon which it is
installed. Frankly, what I find more unethical is that boot discs are not
included in every single retail purchase from the manufacturer, but that then
is another story...

At any rate, let me update by noting that the nifty little shortcut at
petri.co.il which Lem recommended did not work, at least not the
loginrecovery.com tool. The system will not boot to the floppy and so the
password cannot be extracted at startup. The (admin I assume) settings prompt
a DOS message to remove the media from the drive so the system can start, and
I don't know how to get it to boot to disc. I'll try another of the methods
later, if for no other reason than that I like a challenge and this is a
learning experience.

Besides, who would buy a new OS for an older corporate machine with a 13G
hard drive and limited capabilities given the rate which this technology
advances anyway, right? I'm just trying to get the thing capable of doing
rudimentary tasks with internet capability for someone relatively new to
computing.

Honestly Vanguard, I think maybe you must be a product of the new-age
plug-and-play generation, but I am old-school and believe in preserving what
you have and making it work. Call me Clark Howard if it makes you feel
better...

Now forgive my inexperience, but let's say I would like to simply wipe the
hard drive clean and start afresh, but with the same legally purchased copy
of the OS that came with the machine which now for the record belongs to me.

Isn't the authentification code published under control panel>system>general
on the PC? Is there a way to download a reboot copy from Microsoft using that
code, and burn it to a CD?

If there is, will there be any drivers that I might need to restore as well,
provided of course I can get the machine to boot to the freshly resurrected
restore CD?
 
R

Randem

If themachines came with sticker on them that had the XP license attached to
them, all you need to do is to install a fresh copy of XP (which you already
own). It's the keys that are important not the copies of the disks... If you
purchased the macines with the licenses.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.randem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org
 

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