Address showing in contacts but not TO:

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Pest Pro

I am running Microsoft Office 2007 Professional, with Windows Vista.

Problem: When I try and send mail and I click on TO:, I only get my e mails
address J to Y. But if I click on Contacts I see them all. HELP
 
Pest Pro said:
I am running Microsoft Office 2007 Professional, with Windows Vista.

Problem: When I try and send mail and I click on TO:, I only get my e
mails
address J to Y. But if I click on Contacts I see them all. HELP
Click to expand...


Check that the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service in 2007
due to
a bug.
 
OK..that answer didnt work, I tryed it, I cant find the contract folder in
my list, just contacts on bottom left hand side. But I did get into the
address book, and it wont let me delete it. I have a Outlook address book and
a Mobile address book.
 
Sorry Gordon, I am not all that computer smart.

But this is what I just tryed from Russ,
I found a Address Folder in Account Setting, so I went to step 2
"Properties for your "foider name" there is no folder called Contacts, but
when I tryed to make one, it says that one exist. Under the Folders only
thing that is highlited it, New Folder, Copy outbox, Share Outbox, Properties
for Outbox, and 2 folders called Change Share Permission.

Russ Valentine said:
Gordon's answer works fine when followed correctly.
Notice he already told you that if you have corrupted your Address Book
Service in Outlook 2007 you will have to create a new profile to repair it.
When you do, make sure you follow the steps correctly to configure the
address book view. They are well documented:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Pest Pro said:
OK..that answer didnt work, I tryed it, I cant find the contract folder
in
my list, just contacts on bottom left hand side. But I did get into the
address book, and it wont let me delete it. I have a Outlook address book
and
a Mobile address book.
Click to expand...
Click to expand...
 
Pest Pro said:
Sorry Gordon, I am not all that computer smart.

But this is what I just tryed from Russ,
I found a Address Folder in Account Setting, so I went to step 2
"Properties for your "foider name" there is no folder called Contacts, but
when I tryed to make one, it says that one exist. Under the Folders only
thing that is highlited it, New Folder, Copy outbox, Share Outbox,
Properties
for Outbox, and 2 folders called Change Share Permission.
Click to expand...


Open Outlook.
In the L/H pane, at the bottom, click on Contacts.
When the Contacts Window is open, at the top of the L/H pane, you should see
an item "Contacts" under "My Contacts". Right-click on that.
 
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