Address book first name last name not consistent

[firstcapmike]

When looking in the address book, such as in Word to fill in an envelope,
there doesn't seem to be any rhyme or reason as to how the contacts are
listed by name. If I look in my contacts I can have two names both filed
last name, first name, exactly the same. But when I look in the address book
under contacts one of them will be last name, first name and the other will
be first name, last name. I have checked all of the settings under
tools>account settings>address book>show names by and tools>options>contact
options but they do not seem to effect the order in the address book.

Is there a way to make the address book show these consistenly?

Thanks,
Mike Wilson

 

[Russ Valentine [MVP-Outlook]]

You failed to post your Outlook version which makes answering you difficult.
So when you went to Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change… > and set your
sort order there, exactly what did you specify and what is not occurring
that you think should?

 

[firstcapmike]

Sorry, I have had the issue in 2007 and 2003 versions of Outlook. In the
account settings address book change setting it is set for First Last, which
is want I want it to be. So if I open the address book in Word it lists all
of my contacts from Outlook but some are listed for example as John Doe and
others as Doe, Jane. If I look in Contacts in Outlook John Doe and Jane Doe
are entered in exactly the same way. For some reason they look fine in
contacts but not in the address book. This is a problem for some users as
they may have hundreds of contacts and if they are creating an envelope from
a contact and look in the address book in Word they sometimes have to find
the last name instead of the first name alphebetically.

So to recap -
Outlook CONTACTS are "filed" last name, first name.
Outlook ADDRESS BOOK is set to First Last.
Most names show in the ADDRESS BOOK as First Last, but some show as Last
First and when comparing these entries in CONTACTS I can find no difference
in them that would make them show up different.

Thanks,
Mike

You failed to post your Outlook version which makes answering you difficult.
So when you went to Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change… > and set your
sort order there, exactly what did you specify and what is not occurring
that you think should?
--
Russ Valentine
[MVP-Outlook]

When looking in the address book, such as in Word to fill in an envelope,
there doesn't seem to be any rhyme or reason as to how the contacts are
listed by name. If I look in my contacts I can have two names both filed
last name, first name, exactly the same. But when I look in the address
book
under contacts one of them will be last name, first name and the other
will
be first name, last name. I have checked all of the settings under
tools>account settings>address book>show names by and
tools>options>contact
options but they do not seem to effect the order in the address book.

Is there a way to make the address book show these consistenly?

Thanks,
Mike Wilson

 

[Russ Valentine [MVP-Outlook]]

You also failed to post the view you are using to view Contacts in Outlook.
Explain this statement:
"Outlook CONTACTS are "filed" last name, first name"
I'm sure Outlook is doing what you told it to.
--
Russ Valentine
[MVP-Outlook]

Sorry, I have had the issue in 2007 and 2003 versions of Outlook. In the
account settings address book change setting it is set for First Last,
which
is want I want it to be. So if I open the address book in Word it lists
all
of my contacts from Outlook but some are listed for example as John Doe
and
others as Doe, Jane. If I look in Contacts in Outlook John Doe and Jane
Doe
are entered in exactly the same way. For some reason they look fine in
contacts but not in the address book. This is a problem for some users as
they may have hundreds of contacts and if they are creating an envelope
from
a contact and look in the address book in Word they sometimes have to find
the last name instead of the first name alphebetically.

So to recap -
Outlook CONTACTS are "filed" last name, first name.
Outlook ADDRESS BOOK is set to First Last.
Most names show in the ADDRESS BOOK as First Last, but some show as Last
First and when comparing these entries in CONTACTS I can find no
difference
in them that would make them show up different.

Thanks,
Mike

You failed to post your Outlook version which makes answering you
difficult.
So when you went to Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change… > and set
your
sort order there, exactly what did you specify and what is not occurring
that you think should?
--
Russ Valentine
[MVP-Outlook]

When looking in the address book, such as in Word to fill in an
envelope,
there doesn't seem to be any rhyme or reason as to how the contacts are
listed by name. If I look in my contacts I can have two names both
filed
last name, first name, exactly the same. But when I look in the
address
book
under contacts one of them will be last name, first name and the other
will
be first name, last name. I have checked all of the settings under
tools>account settings>address book>show names by and
tools>options>contact
options but they do not seem to effect the order in the address book.

Is there a way to make the address book show these consistenly?

Thanks,
Mike Wilson

 

[firstcapmike]

What does it matter how I am viewing contacts in Outlook? Wouldn't the
contents be the same however they are viewed? If the contact is - First
name: John, Last Name: Doe it shouldn't matter how it is viewed it is still
the same data.

Explain this statement:
"Outlook CONTACTS are "filed" last name, first name"

In tools>options>preferences>contact options>default "file as" order is
Last, First.

Again, these all show up correct in contacts, viewing as categaory for
instance, Full name is first name, last name, file as is last name, first
name. But when viewing in address book they display both ways. Some entries
first name, last name, some last name, first name. If all are displaying
correctly for full name and file as in contacts why are they different in
address book?

You also failed to post the view you are using to view Contacts in Outlook.
Explain this statement:
"Outlook CONTACTS are "filed" last name, first name"
I'm sure Outlook is doing what you told it to.
--
Russ Valentine
[MVP-Outlook]

Sorry, I have had the issue in 2007 and 2003 versions of Outlook. In the
account settings address book change setting it is set for First Last,
which
is want I want it to be. So if I open the address book in Word it lists
all
of my contacts from Outlook but some are listed for example as John Doe
and
others as Doe, Jane. If I look in Contacts in Outlook John Doe and Jane
Doe
are entered in exactly the same way. For some reason they look fine in
contacts but not in the address book. This is a problem for some users as
they may have hundreds of contacts and if they are creating an envelope
from
a contact and look in the address book in Word they sometimes have to find
the last name instead of the first name alphebetically.

So to recap -
Outlook CONTACTS are "filed" last name, first name.
Outlook ADDRESS BOOK is set to First Last.
Most names show in the ADDRESS BOOK as First Last, but some show as Last
First and when comparing these entries in CONTACTS I can find no
difference
in them that would make them show up different.

Thanks,
Mike

You failed to post your Outlook version which makes answering you
difficult.
So when you went to Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change… > and set
your
sort order there, exactly what did you specify and what is not occurring
that you think should?
--
Russ Valentine
[MVP-Outlook]
When looking in the address book, such as in Word to fill in an
envelope,
there doesn't seem to be any rhyme or reason as to how the contacts are
listed by name. If I look in my contacts I can have two names both
filed
last name, first name, exactly the same. But when I look in the
address
book
under contacts one of them will be last name, first name and the other
will
be first name, last name. I have checked all of the settings under
tools>account settings>address book>show names by and
tools>options>contact
options but they do not seem to effect the order in the address book.

Is there a way to make the address book show these consistenly?

Thanks,
Mike Wilson

 

[Russ Valentine [MVP-Outlook]]

Because you said the address book view sort differently than your Contacts
sort in the Contacts Folder. Each view in the Contacts Folder sorts
differently and you failed to specify which method you are using to sort the
Contacts Folder. Provide a specific example of a Contact that is not sorting
in the address book view the way you specified.
--
Russ Valentine
[MVP-Outlook]

What does it matter how I am viewing contacts in Outlook? Wouldn't the
contents be the same however they are viewed? If the contact is - First
name: John, Last Name: Doe it shouldn't matter how it is viewed it is
still
the same data.

Explain this statement:
"Outlook CONTACTS are "filed" last name, first name"

In tools>options>preferences>contact options>default "file as" order is
Last, First.

Again, these all show up correct in contacts, viewing as categaory for
instance, Full name is first name, last name, file as is last name, first
name. But when viewing in address book they display both ways. Some
entries
first name, last name, some last name, first name. If all are displaying
correctly for full name and file as in contacts why are they different in
address book?

You also failed to post the view you are using to view Contacts in
Outlook.
Explain this statement:
"Outlook CONTACTS are "filed" last name, first name"
I'm sure Outlook is doing what you told it to.
--
Russ Valentine
[MVP-Outlook]

Sorry, I have had the issue in 2007 and 2003 versions of Outlook. In
the
account settings address book change setting it is set for First Last,
which
is want I want it to be. So if I open the address book in Word it
lists
all
of my contacts from Outlook but some are listed for example as John Doe
and
others as Doe, Jane. If I look in Contacts in Outlook John Doe and
Jane
Doe
are entered in exactly the same way. For some reason they look fine in
contacts but not in the address book. This is a problem for some users
as
they may have hundreds of contacts and if they are creating an envelope
from
a contact and look in the address book in Word they sometimes have to
find
the last name instead of the first name alphebetically.

So to recap -
Outlook CONTACTS are "filed" last name, first name.
Outlook ADDRESS BOOK is set to First Last.
Most names show in the ADDRESS BOOK as First Last, but some show as
Last
First and when comparing these entries in CONTACTS I can find no
difference
in them that would make them show up different.

Thanks,
Mike

:

You failed to post your Outlook version which makes answering you
difficult.
So when you went to Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change… > and
set
your
sort order there, exactly what did you specify and what is not
occurring
that you think should?
--
Russ Valentine
[MVP-Outlook]
message
When looking in the address book, such as in Word to fill in an
envelope,
there doesn't seem to be any rhyme or reason as to how the contacts
are
listed by name. If I look in my contacts I can have two names both
filed
last name, first name, exactly the same. But when I look in the
address
book
under contacts one of them will be last name, first name and the
other
will
be first name, last name. I have checked all of the settings under
tools>account settings>address book>show names by and
tools>options>contact
options but they do not seem to effect the order in the address
book.

Is there a way to make the address book show these consistenly?

Thanks,
Mike Wilson

 

[Brian Tillman [MVP - Outlook]]

So to recap -
Outlook CONTACTS are "filed" last name, first name.
Outlook ADDRESS BOOK is set to First Last.
Most names show in the ADDRESS BOOK as First Last, but some show as Last
First and when comparing these entries in CONTACTS I can find no
difference
in them that would make them show up different.

My guess is that the difference is that some contacts you imported and and
some you created manually. The odd ones are the imported ones, I suspect.