Russ,
Changing to non-cached mode fixed the problem.
Thanks!
Tracy
:
I've seen a number of users report this same problem, but I can't
reproduce
it. Autoresolution still works the same for me in Outlook 2003. Just
to
clarify, are you talking about typing the name in the To: field then
invoking the Check Names feature?
Are you perhaps running against Exchange server in cached mode?
--
Russ Valentine
[MVP-Outlook]
message
Russ,
I don't know if this is similar, but it certainly appears to be
related.
I recently upgraded to Outlook 2003, and have now found that I can
no
longer
enter email addresses in a first name-last name format. For
example,
with
previous versions of Outlook, I could enter RUSS VALENTINE, and the
address
book would resolve the name. Now, I simply get a message that the
name
is
not found, and I have to use the format VALENTINE, RUSS to get an
acceptable
address.
Is there a setting that will enable this feature?
Regards,
Tracy Clayton
:
Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and
address
book
engine. If you enter part of a name or a nickname then tab out of
the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the
name
against your address book. If it can't it'll red underline it and
you
can
right click on the name to manually resolve it. Outlook will save
the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?
I will seperately repost the other 2 issues so as to not get them
confused
with this one
:
Not the same issue. Autocomplete doesn't use the address book.
It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
message
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work
to
roll
me
through the contacts list. Any clues?
:
OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks
:
Go to Tools | E-mail accounts, select "View or change
existing
directories
or address books", and click OK. If you don't see the OAB
in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address
Books",
and
add
the
OAB. Then keep clicking Back until you get back to the
first
dialog
box,
and go back to the Directories and Address Books list as
you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders
as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook
after
making
these
changes.
--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.
I initiate a new Email message, Type part of a name in
the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook
does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.
Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops
up
with
no
information.
:
No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to
enter
addresses.
--
Russ Valentine
[MVP-Outlook]
message
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information
is
found.
I
cannot
figure out how to reset Outlook so that when I click
on
the
"To"
button
I
get
the names that populate my Contacts.