Address Bar does not use contacts.

[Guest]

When writing a name in the Address field of an Email message, the field is
not populated by the contacts folder. No information is found. I cannot
figure out how to reset Outlook so that when I click on the "To" button I get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

No one can answer without more information. At the very least, include your
Outlook version and the method by which you want to enter addresses.

 

[Guest]

Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To" field,
enter Ctrl K. EMail address should populate from Contacts but does not.
Instead I get a dialog box that says "Microsoft Outlook does not recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button. Contacts List
should pop up. Instead, a "Select Names" dialog box pops up with no
information.

No one can answer without more information. At the very least, include your
Outlook version and the method by which you want to enter addresses.
--
Russ Valentine
[MVP-Outlook]

When writing a name in the Address field of an Email message, the field is
not populated by the contacts folder. No information is found. I cannot
figure out how to reset Outlook so that when I click on the "To" button I
get
the names that populate my Contacts.

 

[Ben M. Schorr, MVP-OneNote]

Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To" field,
enter Ctrl K. EMail address should populate from Contacts but does not.
Instead I get a dialog box that says "Microsoft Outlook does not
recognize "xxx". No Addresses are shown at all in the dialog box.

Right-click your Contacts folder, go to Properties, check the Outlook
Address Book tab and make sure "Show as E-mail address book" is checked.

 

[Russ Valentine [MVP-Outlook]]

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Russ Valentine
[MVP-Outlook]

Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To" field,
enter Ctrl K. EMail address should populate from Contacts but does not.
Instead I get a dialog box that says "Microsoft Outlook does not recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button. Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up with no
information.

No one can answer without more information. At the very least, include
your
Outlook version and the method by which you want to enter addresses.
--
Russ Valentine
[MVP-Outlook]

When writing a name in the Address field of an Email message, the field
is
not populated by the contacts folder. No information is found. I cannot
figure out how to reset Outlook so that when I click on the "To" button
I
get
the names that populate my Contacts.

 

[Guest]

OK. Got it done. It worked after I shut down Outlook, then restarted it and
changed the properties. Thanks

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Russ Valentine
[MVP-Outlook]

Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To" field,
enter Ctrl K. EMail address should populate from Contacts but does not.
Instead I get a dialog box that says "Microsoft Outlook does not recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button. Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up with no
information.

No one can answer without more information. At the very least, include
your
Outlook version and the method by which you want to enter addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email message, the field
is
not populated by the contacts folder. No information is found. I cannot
figure out how to reset Outlook so that when I click on the "To" button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

Not the same issue. Autocomplete doesn't use the address book. It uses a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]

Help, I have the same issue but even after following these instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to roll me
through the contacts list. Any clues?

OK. Got it done. It worked after I shut down Outlook, then restarted it
and
changed the properties. Thanks

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in the
Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add
the
OAB. Then keep clicking Back until you get back to the first dialog
box,
and go back to the Directories and Address Books list as you did
earlier.
Once the OAB appears in the list, select it and then click Change to
make
sure the Contacts folder(s) you want to display are listed. If any of
them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties,
clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To"
field,
enter Ctrl K. EMail address should populate from Contacts but does
not.
Instead I get a dialog box that says "Microsoft Outlook does not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up with no
information.

:

No one can answer without more information. At the very least,
include
your
Outlook version and the method by which you want to enter addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email message, the
field
is
not populated by the contacts folder. No information is found. I
cannot
figure out how to reset Outlook so that when I click on the "To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

Correct. "Autofill" is not a meaningful term. If you mean autocompletion,
then NO, it does not use your address book. Outlook also has a different
feature called autoresolution. It uses your Contacts data and address book
engine. If you enter part of a name or a nickname then tab out of the field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]

Then I'm to understand that the address book "DOES NOT" help to autofill
the
"to" line until I have sent a note to each person, and then that "cash" is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them confused
with this one

Not the same issue. Autocomplete doesn't use the address book. It uses a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]

Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in the
Directories
and Address Books list, click the Back button, then select "Add a
new
directory or address book", then "Additional Address Books", and add
the
OAB. Then keep clicking Back until you get back to the first dialog
box,
and go back to the Directories and Address Books list as you did
earlier.
Once the OAB appears in the list, select it and then click Change to
make
sure the Contacts folder(s) you want to display are listed. If any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting Properties,
clicking
the Outlook Address Book tab, and checking the "Show this folder as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To"
field,
enter Ctrl K. EMail address should populate from Contacts but does
not.
Instead I get a dialog box that says "Microsoft Outlook does not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up with
no
information.

:

No one can answer without more information. At the very least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email message,
the
field
is
not populated by the contacts folder. No information is found.
I
cannot
figure out how to reset Outlook so that when I click on the
"To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

I've seen a number of users report this same problem, but I can't reproduce
it. Autoresolution still works the same for me in Outlook 2003. Just to
clarify, are you talking about typing the name in the To: field then
invoking the Check Names feature?
Are you perhaps running against Exchange server in cached mode?
--
Russ Valentine
[MVP-Outlook]

Russ,

I don't know if this is similar, but it certainly appears to be related.

I recently upgraded to Outlook 2003, and have now found that I can no
longer
enter email addresses in a first name-last name format. For example, with
previous versions of Outlook, I could enter RUSS VALENTINE, and the
address
book would resolve the name. Now, I simply get a message that the name is
not found, and I have to use the format VALENTINE, RUSS to get an
acceptable
address.

Is there a setting that will enable this feature?

Regards,

Tracy Clayton

Correct. "Autofill" is not a meaningful term. If you mean autocompletion,
then NO, it does not use your address book. Outlook also has a different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]

Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that "cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in the
Directories
and Address Books list, click the Back button, then select "Add a
new
directory or address book", then "Additional Address Books", and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you did
earlier.
Once the OAB appears in the list, select it and then click Change
to
make
sure the Contacts folder(s) you want to display are listed. If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting Properties,
clicking
the Outlook Address Book tab, and checking the "Show this folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To"
field,
enter Ctrl K. EMail address should populate from Contacts but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on the
"To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

Good to know (and finally to have one of my suspicions confirmed).
--
Russ Valentine
[MVP-Outlook]

Russ,

Changing to non-cached mode fixed the problem.

Thanks!

Tracy

I've seen a number of users report this same problem, but I can't
reproduce
it. Autoresolution still works the same for me in Outlook 2003. Just to
clarify, are you talking about typing the name in the To: field then
invoking the Check Names feature?
Are you perhaps running against Exchange server in cached mode?
--
Russ Valentine
[MVP-Outlook]
message

Russ,

I don't know if this is similar, but it certainly appears to be
related.

I recently upgraded to Outlook 2003, and have now found that I can no
longer
enter email addresses in a first name-last name format. For example,
with
previous versions of Outlook, I could enter RUSS VALENTINE, and the
address
book would resolve the name. Now, I simply get a message that the name
is
not found, and I have to use the format VALENTINE, RUSS to get an
acceptable
address.

Is there a setting that will enable this feature?

Regards,

Tracy Clayton

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you
can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address Books",
and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Guest]

I've noticed that the "Check Names" feature seems to function as you've
described below using either Ctrl-K or Alt-K. Can you tell me what the
difference is (if any) between the two methods? I can't find anything in
Outlook Help about either of these shortcuts for checking names.

Good to know (and finally to have one of my suspicions confirmed).
--
Russ Valentine
[MVP-Outlook]

Russ,

Changing to non-cached mode fixed the problem.

Thanks!

Tracy

I've seen a number of users report this same problem, but I can't
reproduce
it. Autoresolution still works the same for me in Outlook 2003. Just to
clarify, are you talking about typing the name in the To: field then
invoking the Check Names feature?
Are you perhaps running against Exchange server in cached mode?
--
Russ Valentine
[MVP-Outlook]
message
Russ,

I don't know if this is similar, but it certainly appears to be
related.

I recently upgraded to Outlook 2003, and have now found that I can no
longer
enter email addresses in a first name-last name format. For example,
with
previous versions of Outlook, I could enter RUSS VALENTINE, and the
address
book would resolve the name. Now, I simply get a message that the name
is
not found, and I have to use the format VALENTINE, RUSS to get an
acceptable
address.

Is there a setting that will enable this feature?

Regards,

Tracy Clayton

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you
can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address Books",
and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

Both seem to do the same in most versions of Outlook. I know of no
difference between them.
--
Russ Valentine
[MVP-Outlook]

I've noticed that the "Check Names" feature seems to function as you've
described below using either Ctrl-K or Alt-K. Can you tell me what the
difference is (if any) between the two methods? I can't find anything in
Outlook Help about either of these shortcuts for checking names.

Good to know (and finally to have one of my suspicions confirmed).
--
Russ Valentine
[MVP-Outlook]

Russ,

Changing to non-cached mode fixed the problem.

Thanks!

Tracy

:

I've seen a number of users report this same problem, but I can't
reproduce
it. Autoresolution still works the same for me in Outlook 2003. Just
to
clarify, are you talking about typing the name in the To: field then
invoking the Check Names feature?
Are you perhaps running against Exchange server in cached mode?
--
Russ Valentine
[MVP-Outlook]
message
Russ,

I don't know if this is similar, but it certainly appears to be
related.

I recently upgraded to Outlook 2003, and have now found that I can
no
longer
enter email addresses in a first name-last name format. For
example,
with
previous versions of Outlook, I could enter RUSS VALENTINE, and the
address
book would resolve the name. Now, I simply get a message that the
name
is
not found, and I have to use the format VALENTINE, RUSS to get an
acceptable
address.

Is there a setting that will enable this feature?

Regards,

Tracy Clayton

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and
address
book
engine. If you enter part of a name or a nickname then tab out of
the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the
name
against your address book. If it can't it'll red underline it and
you
can
right click on the name to manually resolve it. Outlook will save
the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book.
It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
message
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work
to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change
existing
directories
or address books", and click OK. If you don't see the OAB
in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address
Books",
and
add
the
OAB. Then keep clicking Back until you get back to the
first
dialog
box,
and go back to the Directories and Address Books list as
you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders
as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook
after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in
the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook
does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops
up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to
enter
addresses.
--
Russ Valentine
[MVP-Outlook]
message
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information
is
found.
I
cannot
figure out how to reset Outlook so that when I click
on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Guest]

Russ ~

I've recently upgraded to windows XP and office 2003. Still working through
the little bugaboos but once I have I'm sure I will appreciate all the
upgrades

On outlook, I'd like for all of my TO addresses to appear the same -- First
Last -- but instead, the cache of names that come up when I start to type an
address are different adn I can't figure out how to get them to look the same.

For example, when I type "Sher" the list of choices narrows to "Sherrie
Friend <[email protected]>" then I hit enter and the name shows in the To
box underlined as "Sherrie Friend" (all good). But when I type in "Alis"
and then select "Alissa Neighbor <[email protected]>" it shows up in the
To box underlined as "Alissa Neighbor <[email protected]>" (and does not
drop the e.mail address). Once I hit send, the one to myself shows just a
plain Sherrie Friend in the sent box, but the one to Alissa shows 'Alissa
Neighbor' with a single quote around it.

Now I agree this seems quite minor in some respects, but becuase the names
appear differently, they come out alphabetized differently and in some cases
I have things that come from or get sent to people with the little quote and
some without and then when you sort by name the messages come up grouped
separately.

I note when I check properties on an address without quotes, it will open to
the contact box and when I check properties on an address wtih quotes, it
opens to an e.mail properties dialogue box (very different than the one that
goes with the address book).

I believe that this might have something to do with the cache feature
(although I haven't a clue what that means!) because even after I delete
Alissa Neighbor from my address book, she still comes up as an choice once I
start typing her name in the To box ... so obviously the source is not my
contact in the address book (which of course I had already fixed the display
for to be without quotes but this does not override whatever else is driving
my outlook to give me auto choices). I believe it is some sort of memory
about who I've sent e.mails to previously.

And if I'm right with that conclusion, my question is this ... how can I
delete that memory so that the computer will look in my address book for the
potential completions and be rid of the wrong address formats that are
somehow stuck in there once and for all??

Both seem to do the same in most versions of Outlook. I know of no
difference between them.
--
Russ Valentine
[MVP-Outlook]

I've noticed that the "Check Names" feature seems to function as you've
described below using either Ctrl-K or Alt-K. Can you tell me what the
difference is (if any) between the two methods? I can't find anything in
Outlook Help about either of these shortcuts for checking names.

Good to know (and finally to have one of my suspicions confirmed).
--
Russ Valentine
[MVP-Outlook]
Russ,

Changing to non-cached mode fixed the problem.

Thanks!

Tracy

:

I've seen a number of users report this same problem, but I can't
reproduce
it. Autoresolution still works the same for me in Outlook 2003. Just
to
clarify, are you talking about typing the name in the To: field then
invoking the Check Names feature?
Are you perhaps running against Exchange server in cached mode?
--
Russ Valentine
[MVP-Outlook]
message
Russ,

I don't know if this is similar, but it certainly appears to be
related.

I recently upgraded to Outlook 2003, and have now found that I can
no
longer
enter email addresses in a first name-last name format. For
example,
with
previous versions of Outlook, I could enter RUSS VALENTINE, and the
address
book would resolve the name. Now, I simply get a message that the
name
is
not found, and I have to use the format VALENTINE, RUSS to get an
acceptable
address.

Is there a setting that will enable this feature?

Regards,

Tracy Clayton

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and
address
book
engine. If you enter part of a name or a nickname then tab out of
the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the
name
against your address book. If it can't it'll red underline it and
you
can
right click on the name to manually resolve it. Outlook will save
the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book.
It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
message
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work
to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change
existing
directories
or address books", and click OK. If you don't see the OAB
in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address
Books",
and
add
the
OAB. Then keep clicking Back until you get back to the
first
dialog
box,
and go back to the Directories and Address Books list as
you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders
as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook
after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in
the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook
does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops
up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to
enter
addresses.
--
Russ Valentine
[MVP-Outlook]
message
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information
is
found.
I
cannot
figure out how to reset Outlook so that when I click
on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Guest]

Russ,
I'm having what I believe to be a related problem. If not, I apologize.
I've tried to search the newsgroup for similar problems with no results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the OL2003
..pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a contact
and double-clicks it (or clicks the To: button) only a ";" appears. The
contact email does not appear. I've verified that the contact has a valid
email address in the Contacts folder. I've gone to the "Directories and
Address Books" page, deleted the Outlook Address Book and re-added it. After
restarting Outlook it is there and the contacts are available. I've gone to
the properties of the Contacts folder and insured that it is selected as an
Email Address Book. But the same thing still occurs when she tries to select
and use an email address from the contact list. In fact, the strangest thing
of all is that if she tries to type my name into the To: field (Clem), she
can type "C" and "L" (case insensitive), but as soon as she types "E", all
the letters disappear. In all my years as a consultant, I've never seen this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this is
not the right place for this posting, I apologize and hope you will point me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

Correct. "Autofill" is not a meaningful term. If you mean autocompletion,
then NO, it does not use your address book. Outlook also has a different
feature called autoresolution. It uses your Contacts data and address book
engine. If you enter part of a name or a nickname then tab out of the field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]

Then I'm to understand that the address book "DOES NOT" help to autofill
the
"to" line until I have sent a note to each person, and then that "cash" is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them confused
with this one

Not the same issue. Autocomplete doesn't use the address book. It uses a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in the
Directories
and Address Books list, click the Back button, then select "Add a
new
directory or address book", then "Additional Address Books", and add
the
OAB. Then keep clicking Back until you get back to the first dialog
box,
and go back to the Directories and Address Books list as you did
earlier.
Once the OAB appears in the list, select it and then click Change to
make
sure the Contacts folder(s) you want to display are listed. If any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting Properties,
clicking
the Outlook Address Book tab, and checking the "Show this folder as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To"
field,
enter Ctrl K. EMail address should populate from Contacts but does
not.
Instead I get a dialog box that says "Microsoft Outlook does not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up with
no
information.

:

No one can answer without more information. At the very least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email message,
the
field
is
not populated by the contacts folder. No information is found.
I
cannot
figure out how to reset Outlook so that when I click on the
"To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

It is never necessary to import a PST file. It is too easy to lose or
corrupt data.
Just open and copy from a PST or simply reuse it.
Your symptoms indicate you imported incorrectly as suggested here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Russ,
I'm having what I believe to be a related problem. If not, I apologize.
I've tried to search the newsgroup for similar problems with no results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the
OL2003
.pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a
contact
and double-clicks it (or clicks the To: button) only a ";" appears. The
contact email does not appear. I've verified that the contact has a valid
email address in the Contacts folder. I've gone to the "Directories and
Address Books" page, deleted the Outlook Address Book and re-added it.
After
restarting Outlook it is there and the contacts are available. I've gone
to
the properties of the Contacts folder and insured that it is selected as
an
Email Address Book. But the same thing still occurs when she tries to
select
and use an email address from the contact list. In fact, the strangest
thing
of all is that if she tries to type my name into the To: field (Clem), she
can type "C" and "L" (case insensitive), but as soon as she types "E", all
the letters disappear. In all my years as a consultant, I've never seen
this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this is
not the right place for this posting, I apologize and hope you will point
me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

Correct. "Autofill" is not a meaningful term. If you mean autocompletion,
then NO, it does not use your address book. Outlook also has a different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]

Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that "cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in the
Directories
and Address Books list, click the Back button, then select "Add a
new
directory or address book", then "Additional Address Books", and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you did
earlier.
Once the OAB appears in the list, select it and then click Change
to
make
sure the Contacts folder(s) you want to display are listed. If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting Properties,
clicking
the Outlook Address Book tab, and checking the "Show this folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To"
field,
enter Ctrl K. EMail address should populate from Contacts but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on the
"To"
button
I
get
the names that populate my Contacts.

 

[Guest]

Thanks for the quick response, Russ. I already tried to follow those
instructions. However, the file I was importing from was a .pst file and
when I got to the point in the procedure after selecting the destination
folder, there was no Next button or option to Map Custom Fields only a Finish
button.

At this point, I've actually managed to delete all her contacts and will
have to go onsite to re-import them from the OL2003 on her laptop.

Would the corrupt import also cause the strangeness with typing my name in
the To: field? It's only when typing "cle" that the name disappears. Any
other combination of letters will remain in the To: field.

Thanks again for your help!

Clem

It is never necessary to import a PST file. It is too easy to lose or
corrupt data.
Just open and copy from a PST or simply reuse it.
Your symptoms indicate you imported incorrectly as suggested here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Russ,
I'm having what I believe to be a related problem. If not, I apologize.
I've tried to search the newsgroup for similar problems with no results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the
OL2003
.pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a
contact
and double-clicks it (or clicks the To: button) only a ";" appears. The
contact email does not appear. I've verified that the contact has a valid
email address in the Contacts folder. I've gone to the "Directories and
Address Books" page, deleted the Outlook Address Book and re-added it.
After
restarting Outlook it is there and the contacts are available. I've gone
to
the properties of the Contacts folder and insured that it is selected as
an
Email Address Book. But the same thing still occurs when she tries to
select
and use an email address from the contact list. In fact, the strangest
thing
of all is that if she tries to type my name into the To: field (Clem), she
can type "C" and "L" (case insensitive), but as soon as she types "E", all
the letters disappear. In all my years as a consultant, I've never seen
this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this is
not the right place for this posting, I apologize and hope you will point
me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

Correct. "Autofill" is not a meaningful term. If you mean autocompletion,
then NO, it does not use your address book. Outlook also has a different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that "cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in the
Directories
and Address Books list, click the Back button, then select "Add a
new
directory or address book", then "Additional Address Books", and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you did
earlier.
Once the OAB appears in the list, select it and then click Change
to
make
sure the Contacts folder(s) you want to display are listed. If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting Properties,
clicking
the Outlook Address Book tab, and checking the "Show this folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the "To"
field,
enter Ctrl K. EMail address should populate from Contacts but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO" button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on the
"To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

I've never seen this problem arise by importing a PST. However, the import
process is so flawed that we never recommend using importing even for PST
files.

The second problem appears unrelated. When you type in the To: field you are
using autocompletion, which has nothing at all to do with your Contacts or
Outlook Data base. Autocompletion uses an entirely separate autocompletion
cache created from messages you have sent. It seems to me that typing those
three letters simply restricts the choices to the point that there are none
left in your autocompletion cache.
--
Russ Valentine
[MVP-Outlook]

Thanks for the quick response, Russ. I already tried to follow those
instructions. However, the file I was importing from was a .pst file and
when I got to the point in the procedure after selecting the destination
folder, there was no Next button or option to Map Custom Fields only a
Finish
button.

At this point, I've actually managed to delete all her contacts and will
have to go onsite to re-import them from the OL2003 on her laptop.

Would the corrupt import also cause the strangeness with typing my name in
the To: field? It's only when typing "cle" that the name disappears. Any
other combination of letters will remain in the To: field.

Thanks again for your help!

Clem

It is never necessary to import a PST file. It is too easy to lose or
corrupt data.
Just open and copy from a PST or simply reuse it.
Your symptoms indicate you imported incorrectly as suggested here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Russ,
I'm having what I believe to be a related problem. If not, I
apologize.
I've tried to search the newsgroup for similar problems with no
results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the
OL2003
.pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into
OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a
contact
and double-clicks it (or clicks the To: button) only a ";" appears.
The
contact email does not appear. I've verified that the contact has a
valid
email address in the Contacts folder. I've gone to the "Directories
and
Address Books" page, deleted the Outlook Address Book and re-added it.
After
restarting Outlook it is there and the contacts are available. I've
gone
to
the properties of the Contacts folder and insured that it is selected
as
an
Email Address Book. But the same thing still occurs when she tries to
select
and use an email address from the contact list. In fact, the strangest
thing
of all is that if she tries to type my name into the To: field (Clem),
she
can type "C" and "L" (case insensitive), but as soon as she types "E",
all
the letters disappear. In all my years as a consultant, I've never
seen
this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this
is
not the right place for this posting, I apologize and hope you will
point
me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you
can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address Books",
and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Russ Valentine [MVP-Outlook]]

If on the other hand you mean that even the letters you type disappear, then
this is an unreported problem I've never seen and unlikely related to your
import. I would do some routine maintenance like creating a new profile and
running detect and repair. Beyond that, I'd check with someone in an
Exchange group to see about creating a new mailbox. And do not import the
PST: open it and copy from it.
--
Russ Valentine
[MVP-Outlook]

Thanks for the quick response, Russ. I already tried to follow those
instructions. However, the file I was importing from was a .pst file and
when I got to the point in the procedure after selecting the destination
folder, there was no Next button or option to Map Custom Fields only a
Finish
button.

At this point, I've actually managed to delete all her contacts and will
have to go onsite to re-import them from the OL2003 on her laptop.

Would the corrupt import also cause the strangeness with typing my name in
the To: field? It's only when typing "cle" that the name disappears. Any
other combination of letters will remain in the To: field.

Thanks again for your help!

Clem

It is never necessary to import a PST file. It is too easy to lose or
corrupt data.
Just open and copy from a PST or simply reuse it.
Your symptoms indicate you imported incorrectly as suggested here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Russ,
I'm having what I believe to be a related problem. If not, I
apologize.
I've tried to search the newsgroup for similar problems with no
results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the
OL2003
.pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into
OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a
contact
and double-clicks it (or clicks the To: button) only a ";" appears.
The
contact email does not appear. I've verified that the contact has a
valid
email address in the Contacts folder. I've gone to the "Directories
and
Address Books" page, deleted the Outlook Address Book and re-added it.
After
restarting Outlook it is there and the contacts are available. I've
gone
to
the properties of the Contacts folder and insured that it is selected
as
an
Email Address Book. But the same thing still occurs when she tries to
select
and use an email address from the contact list. In fact, the strangest
thing
of all is that if she tries to type my name into the To: field (Clem),
she
can type "C" and "L" (case insensitive), but as soon as she types "E",
all
the letters disappear. In all my years as a consultant, I've never
seen
this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this
is
not the right place for this posting, I apologize and hope you will
point
me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you
can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address Books",
and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Guest]

Thanks Russ. Yes, I did mean that even the letters I'd typed disappeared.
I'm going onsite today to recreate the .pst from OL2003 so that the contacts
will be available for copying into OL2002. If that doesn't work, I'll try a
detect & repair on the install, possibly creating a new profile. Failing
that, I'll uninstall and reinstall Office. Hopefully, that, as a last
resort, will work.

I'll let you know!

Clem

If on the other hand you mean that even the letters you type disappear, then
this is an unreported problem I've never seen and unlikely related to your
import. I would do some routine maintenance like creating a new profile and
running detect and repair. Beyond that, I'd check with someone in an
Exchange group to see about creating a new mailbox. And do not import the
PST: open it and copy from it.
--
Russ Valentine
[MVP-Outlook]

Thanks for the quick response, Russ. I already tried to follow those
instructions. However, the file I was importing from was a .pst file and
when I got to the point in the procedure after selecting the destination
folder, there was no Next button or option to Map Custom Fields only a
Finish
button.

At this point, I've actually managed to delete all her contacts and will
have to go onsite to re-import them from the OL2003 on her laptop.

Would the corrupt import also cause the strangeness with typing my name in
the To: field? It's only when typing "cle" that the name disappears. Any
other combination of letters will remain in the To: field.

Thanks again for your help!

Clem

It is never necessary to import a PST file. It is too easy to lose or
corrupt data.
Just open and copy from a PST or simply reuse it.
Your symptoms indicate you imported incorrectly as suggested here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Russ,
I'm having what I believe to be a related problem. If not, I
apologize.
I've tried to search the newsgroup for similar problems with no
results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the
OL2003
.pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into
OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a
contact
and double-clicks it (or clicks the To: button) only a ";" appears.
The
contact email does not appear. I've verified that the contact has a
valid
email address in the Contacts folder. I've gone to the "Directories
and
Address Books" page, deleted the Outlook Address Book and re-added it.
After
restarting Outlook it is there and the contacts are available. I've
gone
to
the properties of the Contacts folder and insured that it is selected
as
an
Email Address Book. But the same thing still occurs when she tries to
select
and use an email address from the contact list. In fact, the strangest
thing
of all is that if she tries to type my name into the To: field (Clem),
she
can type "C" and "L" (case insensitive), but as soon as she types "E",
all
the letters disappear. In all my years as a consultant, I've never
seen
this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this
is
not the right place for this posting, I apologize and hope you will
point
me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you
can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address Books",
and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on
the
"To"
button
I
get
the names that populate my Contacts.

 

[Tman]

Thanks Russ. Yes, I did mean that even the letters I'd typed disappeared.
I'm going onsite today to recreate the .pst from OL2003 so that the contacts
will be available for copying into OL2002. If that doesn't work, I'll try a
detect & repair on the install, possibly creating a new profile. Failing
that, I'll uninstall and reinstall Office. Hopefully, that, as a last
resort, will work.

I'll let you know!

Clem

If on the other hand you mean that even the letters you type disappear, then
this is an unreported problem I've never seen and unlikely related to your
import. I would do some routine maintenance like creating a new profile and
running detect and repair. Beyond that, I'd check with someone in an
Exchange group to see about creating a new mailbox. And do not import the
PST: open it and copy from it.
--
Russ Valentine
[MVP-Outlook]

Thanks for the quick response, Russ. I already tried to follow those
instructions. However, the file I was importing from was a .pst file and
when I got to the point in the procedure after selecting the destination
folder, there was no Next button or option to Map Custom Fields only a
Finish
button.

At this point, I've actually managed to delete all her contacts and will
have to go onsite to re-import them from the OL2003 on her laptop.

Would the corrupt import also cause the strangeness with typing my name in
the To: field? It's only when typing "cle" that the name disappears. Any
other combination of letters will remain in the To: field.

Thanks again for your help!

Clem

:

It is never necessary to import a PST file. It is too easy to lose or
corrupt data.
Just open and copy from a PST or simply reuse it.
Your symptoms indicate you imported incorrectly as suggested here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Russ,
I'm having what I believe to be a related problem. If not, I
apologize.
I've tried to search the newsgroup for similar problems with no
results.

I just setup a client's new desktop. They were using their laptop with
Office 2003. The desktop has Office XP. I immediately found that the
OL2003
.pst was incompatible with OL2002. I found the workaround on the
knowledgebase and applied it and was able to import the .pst into
OL2002.
Then the Contacts problem started.

When the user clicks To: and sees the contact list, if she selects a
contact
and double-clicks it (or clicks the To: button) only a ";" appears.
The
contact email does not appear. I've verified that the contact has a
valid
email address in the Contacts folder. I've gone to the "Directories
and
Address Books" page, deleted the Outlook Address Book and re-added it.
After
restarting Outlook it is there and the contacts are available. I've
gone
to
the properties of the Contacts folder and insured that it is selected
as
an
Email Address Book. But the same thing still occurs when she tries to
select
and use an email address from the contact list. In fact, the strangest
thing
of all is that if she tries to type my name into the To: field (Clem),
she
can type "C" and "L" (case insensitive), but as soon as she types "E",
all
the letters disappear. In all my years as a consultant, I've never
seen
this
type of behavior.

If you have any clues or suggestionsm, I'd love to hear them. If this
is
not the right place for this posting, I apologize and hope you will
point
me
to the right place as well as provide some direction.

Thanks again,

Clem Patafio
PC/Systems Consultant

:

Correct. "Autofill" is not a meaningful term. If you mean
autocompletion,
then NO, it does not use your address book. Outlook also has a
different
feature called autoresolution. It uses your Contacts data and address
book
engine. If you enter part of a name or a nickname then tab out of the
field
(or hit Alt-K [Check Names]), Outlook will attempt to resolve the name
against your address book. If it can't it'll red underline it and you
can
right click on the name to manually resolve it. Outlook will save the
resolution for future use.
--
Russ Valentine
[MVP-Outlook]
Then I'm to understand that the address book "DOES NOT" help to
autofill
the
"to" line until I have sent a note to each person, and then that
"cash"
is
kept elsewhere?

I will seperately repost the other 2 issues so as to not get them
confused
with this one


:

Not the same issue. Autocomplete doesn't use the address book. It
uses
a
cache of names derived from messages you send.
--
Russ Valentine
[MVP-Outlook]
Help, I have the same issue but even after following these
instructions,
no
go.
I don't get auto fill of names even though it's turned on.
Also the "next item" and "previous item" tabs also don't work to
roll
me
through the contacts list. Any clues?

:

OK. Got it done. It worked after I shut down Outlook, then
restarted
it
and
changed the properties. Thanks

:

Go to Tools | E-mail accounts, select "View or change existing
directories
or address books", and click OK. If you don't see the OAB in
the
Directories
and Address Books list, click the Back button, then select
"Add a
new
directory or address book", then "Additional Address Books",
and
add
the
OAB. Then keep clicking Back until you get back to the first
dialog
box,
and go back to the Directories and Address Books list as you
did
earlier.
Once the OAB appears in the list, select it and then click
Change
to
make
sure the Contacts folder(s) you want to display are listed.
If
any
of
them
aren't listed, you'll need to enable those Contacts folders as
Outlook
Address Books by right clicking the folder, selecting
Properties,
clicking
the Outlook Address Book tab, and checking the "Show this
folder
as
an
E-mail address book" box. Make sure you restart Outlook after
making
these
changes.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003, Windows XP Home Edition SP1.

I initiate a new Email message, Type part of a name in the
"To"
field,
enter Ctrl K. EMail address should populate from Contacts
but
does
not.
Instead I get a dialog box that says "Microsoft Outlook does
not
recognize
"xxx". No Addresses are shown at all in the dialog box.

Or, initiate a new Email message and click on the "TO"
button.
Contacts
List
should pop up. Instead, a "Select Names" dialog box pops up
with
no
information.

:

No one can answer without more information. At the very
least,
include
your
Outlook version and the method by which you want to enter
addresses.
--
Russ Valentine
[MVP-Outlook]
When writing a name in the Address field of an Email
message,
the
field
is
not populated by the contacts folder. No information is
found.
I
cannot
figure out how to reset Outlook so that when I click on
the
"To"
button
I
get
the names that populate my Contacts.