As a quick solution (note that this will remove your custom emoticons, display pictures,
etc.), close MSN Messenger (right-click its icon in the system tray/notification area, by the
clock and choose Exit).
Then click Start, then Run, type:
%appdata%\microsoft
and click OK.
Then right-click the MSN Messenger folder, choose Delete, and then confirm the operation.
After you've removed the MSN Messenger folder, simply restart MSN Messenger by going to the
Start button, (All) Programs, and MSN Messenger 6.1. Then try signing in again.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
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