adding new accounts failed

[Guest]

Hi there,

When I try to add another account to outlook when I finish the process and
am back to the folder view, the new account only has deleted items icon in
its folder but no inbox, calendar, sent items etc...

I have tried doing a detect and repair as I believe a file is missing or
corrupted but this does not help.

Hope someone has an idea about the problem.

Than you in advance

 

[Sue Mosher [MVP-Outlook]]

What kind of account?

 

[Guest]

Hi Sue,

I've got my default account for IHUG (NZ ISP) as my default account working
fine. But the account I'm trying to add is to recover Gmail. Also when I try
to set up the account and i test the settings with the test button, all of
them work except the last one which is "send test message"

Janajane

 

[Sue Mosher [MVP-Outlook]]

In case you need them, Google setup instructions are at
http://office.microsoft.com/assista...ID=HA011488981033&CTT=8&Origin=EC011081751033 .
Note the SSL and authentication requirements.

A key issue is whether your ISP will allow you to send through another SMTP
server. Some won't. You'll have to ask.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Hi,

I've followed the instructions and all is correct. Also my ISP allows
sending through another smtp as I am able to do it on Thunderbird.

The srange thing is how nothing shows up in the folder list view in outlook
as I would expect to see a directory structure for the account even if the
settings were incorrect.

Thanks

 

[Sue Mosher [MVP-Outlook]]

Read the installation instructions again. Gmail installs as a POP account
and thus will download new messages into your default Inbox.

If you're still unable to send, then something is wrong with your
configuration, perhaps the port number.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks for your help, when I get home I'll give it another go

Janajane

 

[Sue Mosher [MVP-Outlook]]

Gmail's web site also has instructions, so maybe they'll have an extra tip
or two to help you.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers