add/remove visio viewer

B

badgolferman

The entry in the Add/Remove applet for Microsoft Visio Viewer will not
go away. I had it installed several months ago and have since
installed the full version of Visio which works fine but somehow it has
overwritten the Viewer uninstallation information. Even Windows Update
keeps trying to add security updates to the Viewer but fails miserably.

I have tried reinstalling the Visio Viewer but everytime I run the
installation package it gets past the licensing page then complains
"This patch package could not be opened.". I have downloaded it four
times with four different browsers. I have also tried removing the
entry with CCleaner but it is unable to perform this seemingly simple
task.
 
M

Mark Adams

badgolferman said:
The entry in the Add/Remove applet for Microsoft Visio Viewer will not
go away. I had it installed several months ago and have since
installed the full version of Visio which works fine but somehow it has
overwritten the Viewer uninstallation information. Even Windows Update
keeps trying to add security updates to the Viewer but fails miserably.

I have tried reinstalling the Visio Viewer but everytime I run the
installation package it gets past the licensing page then complains
"This patch package could not be opened.". I have downloaded it four
times with four different browsers. I have also tried removing the
entry with CCleaner but it is unable to perform this seemingly simple
task.

See the following KB article for removal of orphaned entries:

http://support.microsoft.com/kb/314481
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top