Add Remove Programs List is Blank

[Jacob Perkins]

When I did a fresh install of XP Pro, my add or remove programs list is
blank. Nothing ever shows up on it. Is there a fix for this?

 

[pcbutts1]

Install something.

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[Jacob Perkins]

Hmm, Ok, lmao. Any other suggestions?

Thanks tho

 

[Yves Leclerc]

On newly installed XP, the Add/Remove Programs list is normally "blank"
until you add additional programs, beside XP, or Windows updates.

 

[Jacob Perkins]

My bad, I guess I wasn't specific...lol...Sorry...I have installed programs
that I no longer need, such as ftp software, and games that my kids have
installed. But it's blank, and always has been...Any suggestions? And
thanks for the quick responses...

 

[Alan Edwards]

Check that the Registry key is there.
Read this response for Win9x/ME and see if it applies.
(It may still me relevant in XP)

All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool
http://support.microsoft.com/?kbid=240348

I have fixed several of these recently for others.
The problem will occur in these two situations:

1. The uninstall keyname for an application is greater than 63
characters.
Solution: Rename the keyname.
e.g. this is invalid
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234567890123456789012345678901234567890123456789012345678901234]

2. The DisplayName for the key is greater than 63 characters.
Solution: Shorten DisplayName
e.g. this is invalid
"DisplayName"="1234567890123456789012345678901234567890123456789012345678901234"

If you need a second opinion, export the key to a text file and email
it to me.

*** Note that the invalid entry that can cause this is not necessarily
connected with the ones missing so you must check all entries.

.....Alan
-
Alan Edwards MS MVP W95/98 Systems

My bad, I guess I wasn't specific...lol...Sorry...I have installed programs
that I no longer need, such as ftp software, and games that my kids have
installed. But it's blank, and always has been...Any suggestions? And
thanks for the quick responses...

....Alan

 

[Jacob Perkins]

I dunno...I'll try when I get home, but when I had XP Home, I had the same
programs installed as I do now, and they were showing up...I'm thinking it's
something more, unless all of the programs keynames are longer than 63
Chars...

Check that the Registry key is there.
Read this response for Win9x/ME and see if it applies.
(It may still me relevant in XP)

All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool
http://support.microsoft.com/?kbid=240348

I have fixed several of these recently for others.
The problem will occur in these two situations:

1. The uninstall keyname for an application is greater than 63
characters.
Solution: Rename the keyname.
e.g. this is invalid
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234567890123456789012345678901234567890123456789012345678901234]

2. The DisplayName for the key is greater than 63 characters.
Solution: Shorten DisplayName
e.g. this is invalid
"DisplayName"="1234567890123456789012345678901234567890123456789012345678901234"

If you need a second opinion, export the key to a text file and email
it to me.

*** Note that the invalid entry that can cause this is not necessarily
connected with the ones missing so you must check all entries.

....Alan
-
Alan Edwards MS MVP W95/98 Systems

My bad, I guess I wasn't specific...lol...Sorry...I have installed
programs
that I no longer need, such as ftp software, and games that my kids have
installed. But it's blank, and always has been...Any suggestions? And
thanks for the quick responses...

...Alan

 

[Jacob Perkins]

Ok, I dialed into my comp @ home, and all my display names are good...They
are under 63 Chars...What would be next?

I dunno...I'll try when I get home, but when I had XP Home, I had the same
programs installed as I do now, and they were showing up...I'm thinking
it's something more, unless all of the programs keynames are longer than 63
Chars...

Check that the Registry key is there.
Read this response for Win9x/ME and see if it applies.
(It may still me relevant in XP)

All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool
http://support.microsoft.com/?kbid=240348

I have fixed several of these recently for others.
The problem will occur in these two situations:

1. The uninstall keyname for an application is greater than 63
characters.
Solution: Rename the keyname.
e.g. this is invalid
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234567890123456789012345678901234567890123456789012345678901234]

2. The DisplayName for the key is greater than 63 characters.
Solution: Shorten DisplayName
e.g. this is invalid
"DisplayName"="1234567890123456789012345678901234567890123456789012345678901234"

If you need a second opinion, export the key to a text file and email
it to me.

*** Note that the invalid entry that can cause this is not necessarily
connected with the ones missing so you must check all entries.

....Alan
-
Alan Edwards MS MVP W95/98 Systems

My bad, I guess I wasn't specific...lol...Sorry...I have installed
programs
that I no longer need, such as ftp software, and games that my kids have
installed. But it's blank, and always has been...Any suggestions? And
thanks for the quick responses...

On newly installed XP, the Add/Remove Programs list is normally "blank"
until you add additional programs, beside XP, or Windows updates.


When I did a fresh install of XP Pro, my add or remove programs list
is
blank. Nothing ever shows up on it. Is there a fix for this?

...Alan

 

[DL]

Does the Add/Remove window appear to be 'normal looking' ?
There is a MS KB article that referes to corrupt Add/Remove ie nothing
shown, but it usually displays some 'odd' wording at the top, unfortunately
I no longer have url

Ok, I dialed into my comp @ home, and all my display names are good...They
are under 63 Chars...What would be next?

I dunno...I'll try when I get home, but when I had XP Home, I had the same
programs installed as I do now, and they were showing up...I'm thinking
it's something more, unless all of the programs keynames are longer than 63
Chars...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234
567890123456789012345678901234567890123456789012345678901234] "DisplayName"="1234567890123456789012345678901234567890123456789012345678901
234"

 

[Alan Edwards]

What about the keynames?
If all the keys are there, then Add/Remove can be fixed.

What I want you to do:
Use Regedit.
(Start-Run-Regedit)
Navigate down to the key below.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

Ensure the highlight is on the key in the left-hand pane.
Use the menu option Registry-Export and export that key to a text
file.
Send me that file as an attachment, not embedded in the body of the
email.

....Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

Ok, I dialed into my comp @ home, and all my display names are good...They
are under 63 Chars...What would be next?

I dunno...I'll try when I get home, but when I had XP Home, I had the same
programs installed as I do now, and they were showing up...I'm thinking
it's something more, unless all of the programs keynames are longer than 63
Chars...

Check that the Registry key is there.
Read this response for Win9x/ME and see if it applies.
(It may still me relevant in XP)

All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool
http://support.microsoft.com/?kbid=240348

I have fixed several of these recently for others.
The problem will occur in these two situations:

1. The uninstall keyname for an application is greater than 63
characters.
Solution: Rename the keyname.
e.g. this is invalid
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234567890123456789012345678901234567890123456789012345678901234]

2. The DisplayName for the key is greater than 63 characters.
Solution: Shorten DisplayName
e.g. this is invalid
"DisplayName"="1234567890123456789012345678901234567890123456789012345678901234"

If you need a second opinion, export the key to a text file and email
it to me.

*** Note that the invalid entry that can cause this is not necessarily
connected with the ones missing so you must check all entries.

....Alan
-
Alan Edwards MS MVP W95/98 Systems

On Fri, 5 Aug 2005 11:40:11 -0500, "Jacob Perkins"

My bad, I guess I wasn't specific...lol...Sorry...I have installed
programs
that I no longer need, such as ftp software, and games that my kids have
installed. But it's blank, and always has been...Any suggestions? And
thanks for the quick responses...

On newly installed XP, the Add/Remove Programs list is normally "blank"
until you add additional programs, beside XP, or Windows updates.


When I did a fresh install of XP Pro, my add or remove programs list
is
blank. Nothing ever shows up on it. Is there a fix for this?





...Alan