Add E-mail Account

[Guest]

I am completely new at this and I need some help!
I am trying to add an email account to Outlook. Our company uses SBC Global.
I go to Accounts and click add and follow the steps. But it doesn't seem to
work.
Can anyone help me?!
Thank you!

 

[Guest]

Did you check how others in your office have their email accounts set up? You
can also check the SBC Global website to see how they advise you to set it up
(server names, etc.).

 

[Guest]

What happens when you try to set it up? Any error messages and/or numbers?

 

[John]

http://helpme.att.net/

 

[Guest]

I get an error when I open Outlook and it shows my (e-mail address removed) with
my password underneath it and Iclick okay, but it says the password isn't
right.
Do I have to set up an email address somewhere to have (e-mail address removed)?
Or is that what you do when you add an account?
And I don't think no one in the office really knows how to set their email
up. I have a couple of notes given to me, and that's what I've been using.
Any other suggestions?
Thank you.

 

[John]

Are you 100% sure you typed the correct username/password when prompted?
Remember that password is case sensitive.