Add a Printer Wizard Stops Responding Network Printer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi, I'm trying to get my Laptop to access a printer on another computer,
which is totally set up correctly. However, when I go to the add printer,
network printers, connect to specific printer and enter the \\server\printer
it asks me if it's okay to D/L the drivers and I say okay, then it just hangs
and I have to restart. It sounds like this KB article:

http://support.microsoft.com/?kbid=830732

But I don't have any free questions to ask Microsoft, hehe. Has anyone had
any interaction with this problem or KB article solution?

Thanks!!!

MPG
 
This problem was at work with my laptop. When I brought my computer home to
my home network, I now can't access my other computer's printer through our
home network, when I try and re add the printer now I get an error message
saying "Windows cannon connect to the printer The print spooler service is
not running" or "operation could not be completed. Print spooler service is
not running". But on both machines I've double checked that the spooler
service is ON and automatic.

This was a problem before and after I finally installed SP2 (today in hopes
it would fix it =/)

MPG
 
I ran the network setup wizard at home and now I don't get the print spooler
problem, but instead I get the add network printer freezing problem at home
like before at work.

MPG
 

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