Hello Robin,
I can't answer for Engle. I'm an helper--that means I'm a plain ordinary
user, like most folks here.
Microsoft has no control over what I say, and I don't ask their opinion
before giving mine.
Disclaimer: the above is my personal opinion and is not the opinion of my
employer, my wife, or the hundreds of little green men that have been
following me all day. ;-))
I have no official connection with Microsoft.
Posting in these groups is the mechanism available to us.
Microsoft does read these groups, and feedback here does get incorporated
into the further work on the product.