Activities Tab

B

bestnsales

Why do some of my contacts have or display no activity in the activities
page. I like using the activities page to track correspondence with contacts
but have issues with some, am I missing something in the process of setting
up the contact initially?
 
D

Diane Poremsky [MVP]

do you have outlook items linked to the contact? This would be email from
the email address on the contact or appointments, tasks etc where the
contact is linked via the contact field. If you use more than 1 contact
folder, right click on each and choose properties - check to see which
folders Activities is scanning.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.
 
B

bestnsales

I believe I have the items linked to the contact. When I look at the
properties of the Contact folder and click on the Activities tab I am set to
look at all items in my mailbox. Most all my contacts within this folder have
activitiy history with the exception of a few. Why are some saving
information and others not?

Diane Poremsky said:
do you have outlook items linked to the contact? This would be email from
the email address on the contact or appointments, tasks etc where the
contact is linked via the contact field. If you use more than 1 contact
folder, right click on each and choose properties - check to see which
folders Activities is scanning.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


bestnsales said:
Why do some of my contacts have or display no activity in the activities
page. I like using the activities page to track correspondence with
contacts
but have issues with some, am I missing something in the process of
setting
up the contact initially?
 
D

Diane Poremsky [MVP]

They are not "saving" information - it’s a search and the search updates
when you click activities. Data from recently used searches are saved so the
process seems instant with some contacts.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


bestnsales said:
I believe I have the items linked to the contact. When I look at the
properties of the Contact folder and click on the Activities tab I am set
to
look at all items in my mailbox. Most all my contacts within this folder
have
activitiy history with the exception of a few. Why are some saving
information and others not?

Diane Poremsky said:
do you have outlook items linked to the contact? This would be email from
the email address on the contact or appointments, tasks etc where the
contact is linked via the contact field. If you use more than 1 contact
folder, right click on each and choose properties - check to see which
folders Activities is scanning.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


bestnsales said:
Why do some of my contacts have or display no activity in the
activities
page. I like using the activities page to track correspondence with
contacts
but have issues with some, am I missing something in the process of
setting
up the contact initially?
 
B

bestnsales

When I initiate a "search" of the activities for certain contacts it finds
nothing, for others there appears to be a complete history that allows me to
link to the specific activity. Why would that be if the contacts are all part
of the same Contact folder and linked alike?

Diane Poremsky said:
They are not "saving" information - it’s a search and the search updates
when you click activities. Data from recently used searches are saved so the
process seems instant with some contacts.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


bestnsales said:
I believe I have the items linked to the contact. When I look at the
properties of the Contact folder and click on the Activities tab I am set
to
look at all items in my mailbox. Most all my contacts within this folder
have
activitiy history with the exception of a few. Why are some saving
information and others not?

Diane Poremsky said:
do you have outlook items linked to the contact? This would be email from
the email address on the contact or appointments, tasks etc where the
contact is linked via the contact field. If you use more than 1 contact
folder, right click on each and choose properties - check to see which
folders Activities is scanning.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Why do some of my contacts have or display no activity in the
activities
page. I like using the activities page to track correspondence with
contacts
but have issues with some, am I missing something in the process of
setting
up the contact initially?
 
D

Diane Poremsky [MVP]

If its not finding them either the linking is not correct or the search is
bad. If using Outlook 2007, try reindexing the mailbox. I've never seen the
search fail on the old versions, provided everything is in one pst and they
are correctly linked. BTW - mail is always linked if the email addresses
match.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


bestnsales said:
When I initiate a "search" of the activities for certain contacts it finds
nothing, for others there appears to be a complete history that allows me
to
link to the specific activity. Why would that be if the contacts are all
part
of the same Contact folder and linked alike?

Diane Poremsky said:
They are not "saving" information - it’s a search and the search updates
when you click activities. Data from recently used searches are saved so
the
process seems instant with some contacts.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


bestnsales said:
I believe I have the items linked to the contact. When I look at the
properties of the Contact folder and click on the Activities tab I am
set
to
look at all items in my mailbox. Most all my contacts within this
folder
have
activitiy history with the exception of a few. Why are some saving
information and others not?

:

do you have outlook items linked to the contact? This would be email
from
the email address on the contact or appointments, tasks etc where the
contact is linked via the contact field. If you use more than 1
contact
folder, right click on each and choose properties - check to see which
folders Activities is scanning.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Why do some of my contacts have or display no activity in the
activities
page. I like using the activities page to track correspondence with
contacts
but have issues with some, am I missing something in the process of
setting
up the contact initially?
 
D

Dave

Diane Poremsky said:
do you have outlook items linked to the contact? This would be email from
the email address on the contact or appointments, tasks etc where the
contact is linked via the contact field. If you use more than 1 contact
folder, right click on each and choose properties - check to see which
folders Activities is scanning.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


bestnsales said:
Why do some of my contacts have or display no activity in the activities
page. I like using the activities page to track correspondence with
contacts
but have issues with some, am I missing something in the process of
setting
up the contact initially?

I've posted a similar question. I can't get my activities to display. I've emailed certain contacts and journaled them as well, but they don't show up in Activities. I can see the journal entries for the entire day, but they are not segregated by Contact. Thanks for you help.
 

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