Activex Error Message

[Guest]

When I sign in to Windows XP I get the following "SmartIssue" message:

ActiveX Component can't create object
Src: Microsoft VBScript runtime error
Line:6 Error:0 Scode: 800a01ad

I also can not download McAfee Virus Program. The download asks me to
enable ActiveX Controls, which I did, but the web sit still dosen't let me
download the soft ware. It asks me to enable ActiveX Controls again.

Are these related and how do I fix this problem?

 

[HeeroYuy]

When I sign in to Windows XP I get the following "SmartIssue" message:

ActiveX Component can't create object
Src: Microsoft VBScript runtime error
Line:6 Error:0 Scode: 800a01ad

I also can not download McAfee Virus Program. The download asks me to
enable ActiveX Controls, which I did, but the web sit still dosen't let me
download the soft ware. It asks me to enable ActiveX Controls again.

Are these related and how do I fix this problem?

Try lowering your Internet Explorer security settings from Medium to
Medium-Low.

 

[Ramesh, MS-MVP]

Rich,

This error message is application specific. Have you tried contacting the
"SmartIssue" support team?

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

 

[Guest]

I was told that "SmartIssue" was a component of Windows. What do you
suggest? Is there someway to findout what part of Windows is causing the
problem?

Thank you,

 

[Ramesh, MS-MVP]

Not heard of SmartIssue. Most likely a third-party software as per Google
search results:
http://www.google.com/search?q=SmartIssue

Inspecting the startup programs can help you determine the respective
application.

How to troubleshoot by using the System Configuration utility in Windows XP:
http://support.microsoft.com/?kbid=310560

How to manage Windows Startup?:
http://www.winhelponline.com/startup.htm

Common loading points of threats in Windows 2000/XP:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001060517115206

Startup Program Loading:
http://aumha.org/a/loads.htm

Manually Disabling Startup Programs:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmc_str_elqj.asp


Startup managers:

Sysinternals Freeware - Autoruns:
http://www.sysinternals.com/Utilities/Autoruns.html

Startup Control Panel
http://www.mlin.net/StartupCPL.shtml

How to use MSCONFIG: NetSquirrel.com:
http://netsquirrel.com/msconfig/

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com