"Action cannot be performed" in OWA

  • Thread starter Thread starter Patrick
  • Start date Start date
P

Patrick

Dear All,

* Exchnage 2003 Std (SP2)
*Windows 2003 Enterpise SP2)
* Desktop clients -Win XP SP2 and IE6 or Firefox (patched)

I have two users who can not create new appointments in their own calendars
through OWA. It works alright when youi create appointments in Oulook 2003.

When they try to save a new apointment just typed-in in OWA, it gives the
error "Action cannot be performed". Eralier I though a poblm to be size of
their mailboxes (which weer >1GB) but I have got them to reduce their
mailboxes to around 800 MB.

An extrat from the IIS log is given below.

Any pointers would be much appreciated as I am scratching my head for the
last 3 weeks or so to solve this mystery.

Thank you in advance

------ Extract from IIS log ---------------------
#Fields:
#date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip
cs(User-Agent) cs-host sc-status sc-substatus

2008-05-29 07:31:29 192.168.10.10 SEARCH /exchange/John.Thomas/Calendar -
443 AD-MICRRH\thomasj 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 207 0
2008-05-29 07:31:35 192.168.10.10 GET /exchange/John.Thomas/Calendar/
Cmd=new&mm=5&dd=30&yy=2008 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 401 2
2008-05-29 07:31:35 192.168.10.10 GET /exchange/John.Thomas/Calendar/
Cmd=new&mm=5&dd=30&yy=2008 443 AD-MICRRH\thomasj 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/frm_composeappt.js - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/send.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/save.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/mtng-accept.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/mtng-tent.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/attach.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/mtng-decline.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/checkname.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_message.htc - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/recur.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/icon-mtgreq-cancel.gif -
443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/prio-high.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/prio-low.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET /exchweb/img/down7x7.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_datepicker.htc - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_message.js - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:35 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_datepicker.js - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:31:57 192.168.10.10 POST /exchange/John.Thomas/Calendar - 443
AD-MICRRH\thomasj 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 302 0
2008-05-29 07:31:57 192.168.10.10 GET /exchange/John.Thomas/Calendar/
cmd=dialog&template=dlg_error&Error=10016 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 401 2
2008-05-29 07:31:57 192.168.10.10 GET /exchange/John.Thomas/Calendar/
cmd=dialog&template=dlg_error&Error=10016 443 AD-MICRRH\thomasj 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:32:09 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_notify.htc - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:32:09 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_notify.js - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:32:09 192.168.10.10 SUBSCRIBE /exchange/John.Thomas/Inbox -
443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 401 2
2008-05-29 07:32:09 192.168.10.10 SUBSCRIBE /exchange/John.Thomas/Inbox -
443 AD-MICRRH\thomasj 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:33:04 192.168.10.10 PROPFIND /exchange/John.Thomas/Calendar/ -
443 AD-MICRRH\thomasj 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 207 0
2008-05-29 07:33:04 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_ctxtmenu.htc - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:33:04 192.168.10.10 GET
/exchweb/6.5.7651.60/controls/ctrl_ctxtmenu.js - 443 - 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:33:04 192.168.10.10 GET /exchweb/img/openfolder.gif - 443 -
192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 200 0
2008-05-29 07:33:10 192.168.10.10 GET /exchange/John.Thomas/ Cmd=logoff 443
- 192.168.10.12
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+InfoPath.2)
ad-micrrh05 401 2
 
Patrick said:
* Exchnage 2003 Std (SP2)
*Windows 2003 Enterpise SP2)
* Desktop clients -Win XP SP2 and IE6 or Firefox (patched)

I have two users who can not create new appointments in their own
calendars through OWA. It works alright when youi create appointments
in Oulook 2003.

Since Outlook Web Access is a feature of Exchange and is unrelated to
Outlook, you'd be better off asking in microsoft.public.exchange.clients
 
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