Acronis True Image not seeing drive from boot disk

D

Derek F Thompson

Hi

Is anybody aware of any problems with Aconis True Image 7 (build 589) having
trouble recognising drives from the boot disk.

I find that the boot disk will recognise my maxtor USB external drive OK,
but cannot see the C drive on the PC (also a Maxtor drive).
 
W

Will Dormann

Derek said:
Hi

Is anybody aware of any problems with Aconis True Image 7 (build 589) having
trouble recognising drives from the boot disk.

I find that the boot disk will recognise my maxtor USB external drive OK,
but cannot see the C drive on the PC (also a Maxtor drive).
Click to expand...


How is your "C" drive connected to your PC? Onboard standard IDE?
SATA? RAID?


-WD
 
D

Derek F Thompson

How would I find that out
Click to expand...

The drive is a Serial ATA Maxtor DiamondMax Plus 9 and the motherboard has a
SATA socket, I'm fairly sure that it is a SATA
 
W

Will Dormann

Derek said:
The drive is a Serial ATA Maxtor DiamondMax Plus 9 and the motherboard has a
SATA socket, I'm fairly sure that it is a SATA
Click to expand...


The SATA controller perhaps is not currently supported.
See if there is an option in your BIOS to set the SATA drive to "Legacy"
or "IDE Emulation" mode. That *might* allow TrueImage to work from the
boot disk.

If it does allow things to work, I would be sure to set it back to the
original settings before booting back into windows.


-WD
 
A

Al Dykes

The SATA controller perhaps is not currently supported.
See if there is an option in your BIOS to set the SATA drive to "Legacy"
or "IDE Emulation" mode. That *might* allow TrueImage to work from the
boot disk.

If it does allow things to work, I would be sure to set it back to the
original settings before booting back into windows.


-WD
Click to expand...


Is it possible to make a boot floppy with SATA drivers ?
 
W

Will Dormann

Al said:
Is it possible to make a boot floppy with SATA drivers ?
Click to expand...


The bootable media is a mini linux (2.4.23) distro that starts up the
trueimage software automatically. I can't think of any way that you
would be able to specify / add your own drivers to it.


-WD
 

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