Acrobat Toolbar problems

[Vayse]

Today, I've seen this issue for the second time. User installs full version
of Adobe Acrobat.
Two issues then occur:

1) Customised menus will be empty. The menus will be be there, but when you
click on a menu, it doesn't expand.

2) User get "You do not have exclusive access to the database at this time"
error message. On mde frontend.
The Adobe toolbar will appear in all office documents, I reckon this is the
toolbar trying to change the database

If the user closes the database, and then does File/Open for the same
database again, the problem goes away.

Anyone else get this issue? Is there a way around it? Without removing Adobe
preferably.

Thanks
Vayse

 

[Peter Yang [MSFT]]

Hello Vayse,

It seems the compatible issue between Acrobat and Access. During the
installation of Acrobat, you can select Custom Install, and select which
programs you want to use PDFMaker. If you de-selected Access, and the
problem shall go away. The following link might be helpful

http://www.tek-tips.com/viewthread.cfm?qid=1099630&page=1

This response contains a reference to a third-party World Wide Web site.
Microsoft is providing this information as a convenience to you. Microsoft
does not control these sites and has not tested any software or information
found on these sites; therefore, Microsoft cannot make any representations
regarding the quality, safety, or suitability of any software or
information found there.

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

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=====================================================


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--------------------

 

[Vayse]

Thanks.

Hello Vayse,

It seems the compatible issue between Acrobat and Access. During the
installation of Acrobat, you can select Custom Install, and select which
programs you want to use PDFMaker. If you de-selected Access, and the
problem shall go away. The following link might be helpful

http://www.tek-tips.com/viewthread.cfm?qid=1099630&page=1

This response contains a reference to a third-party World Wide Web site.
Microsoft is providing this information as a convenience to you. Microsoft
does not control these sites and has not tested any software or
information
found on these sites; therefore, Microsoft cannot make any representations
regarding the quality, safety, or suitability of any software or
information found there.

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================


This posting is provided "AS IS" with no warranties, and confers no
rights.

 

[Peter Yang [MSFT]]

Hello Vayse,

Welcome!

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================



This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

From: "Vayse" <[email protected]>
References: <[email protected]>

 

[Guest]

It is the PDFMaker Office Addin!

Set the registry value of the key:

HKEY_LOCAL_MASCHINE\Software\Microsoft\Office\ACCESS\Addins\PDFMaker.OfficeAddin
LoadBehavior

from 3 to 0

To disconnect the Addin. The Addin need a exclusive access to the DB to
insert the PDF Toolbar.

Klaus