Acrobat Reader 6.0

[ALMac]

I can't get the app to initialize. It loads the splash
screen and then sits there.
Funny thing is, when I log on to the machine, I can open
it without fail. But, when the primary user of the
machine logs in, she cannot start the app.
What gives?

I've tried uninstall reinstall across the network,
install from the Adobe site, and she still can't get it
to work.

 

[Dave Patrick]

Sounds like the profile is corrupt.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I can't get the app to initialize. It loads the splash
| screen and then sits there.
| Funny thing is, when I log on to the machine, I can open
| it without fail. But, when the primary user of the
| machine logs in, she cannot start the app.
| What gives?
|
| I've tried uninstall reinstall across the network,
| install from the Adobe site, and she still can't get it
| to work.

 

[Guest]

So how do I fix this? Sorry for being a newbie, but this
one is frustrating

 

[Dave Patrick]

No problem. If the profile is corrupt, you can rename the profile (while
logged on as local admin), then when the user logs on again a new profile
will be created from the image in \default user. You can then copy over the
items you need from the renamed profile. Copy the folder contents not the
folders themselves. When your sure you have all you need, you can delete the
renamed profile. Use the import function of your e-mail software.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

|
|
|
| So how do I fix this? Sorry for being a newbie, but this
| one is frustrating