Accounting express 2009

[msg_moi]

Hi All

Hope i got the right forum,

I try to install accounting express 2009 on a vista 64 bit machine with IE8

The installation stop almost at the begining and ask me to see the log.

For me the lof is like reading chinese

Can someone point me to a refenrence so i can continue my installatin
Thanks'

 

[Carey Frisch [MVP]]

See the following troubleshooting articles:
http://support.microsoft.com/search...pid=11308&catalog=LCID=1033&1033comm=1&res=20

--
Try the new Windows Vista Answers Forums:
http://social.answers.microsoft.com/Forums/en-US/category/windowsvista/


Hi All

Hope i got the right forum,

I try to install accounting express 2009 on a vista 64 bit machine with IE8

The installation stop almost at the begining and ask me to see the log.

For me the lof is like reading chinese

Can someone point me to a refenrence so i can continue my installatin
Thanks'

 

[msg_moi]

Hi Carey

I look at your link nothing seem to correct my problem.

The nearest thing i found is in the add remove program an entry
saying....Microsoft office small buisness connectivity components.

One other solution was for .netFX 2.0. I try to launch the .net installation
that come with Account express 2009 and i receive a message saying not
compatible with a 64 bits system?

I found a X64 distribution i guess i will have to install this? But i see no
indication that account express can run with this verssion

If you have another proposal i will take it...

 

[Mike Hall - MVP]

Hi Carey

I look at your link nothing seem to correct my problem.

The nearest thing i found is in the add remove program an entry
saying....Microsoft office small buisness connectivity components.

One other solution was for .netFX 2.0. I try to launch the .net
installation that come with Account express 2009 and i receive a message
saying not compatible with a 64 bits system?

I found a X64 distribution i guess i will have to install this? But i see
no indication that account express can run with this verssion

If you have another proposal i will take it...

Run Windows Update to get all of the correct NET Framework updates. When you
have them all, try installing Accounting Express again. It is definitely
credited with being 64bit compatible..

 

[msg_moi]

Thanks Mike

Windows update is done but the .netFX2.0 - 64bits does not install by
itself, i will download it and install manually.

Will give feedback on this one...

 

[msg_moi]

Sorry forget to ask

Should i install .net framework x86 or x64, from the microsoft page it is
not clear?


Should i follow my application "account expess 32 bits" or follow my
operationg system "Vista 64 bits"?

sound simple but confusing at the same time..

 

[msg_moi]

Mike, Carey

I done a check on my. net istallation base on information on microsoft
website.

At the end a log of 12 meg was generate saying that i have corumpt files
but they cannot be rapair.

Any suggestion

 

[Mike Hall - MVP]

Mike, Carey

I done a check on my. net istallation base on information on microsoft
website.

At the end a log of 12 meg was generate saying that i have corumpt files
but they cannot be rapair.

Any suggestion

Run Windows Update to get all of the correct NET Framework updates. When
you have them all, try installing Accounting Express again. It is
definitely credited with being 64bit compatible..

Uninstall all of the net framework stuff and then go for the updates again.
Use the cleanup tool on this blog..

http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx

 

[msg_moi]

Mike

I have done the clean up and nothing has change

The accounting process stop early at the beginning

I check more closely the log even if this seem like chinese and found this
in the log.

Error 1609.An error occurred while applying security settings. Authenticated
Users is not a valid user or group. This could be a problem with the
package, or a problem connecting to a domain controller on the network.
Check your network connection and click Retry, or Cancel to end the install.
Unable to locate the user's SID, system error 1332

Since i am the only user on the machine any idea of what i could do to avoid
this, I found this about half way in the log so may be it is not relate to
my problem.

Then further down the log i found this


Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine
is older than the version required to run this setup. If available, please
install the latest version of ISScript.msi, or contact your support
personnel for further assistance.

Any suggestion will be welcome

 

[Mike Hall - MVP]

Mike

I have done the clean up and nothing has change

The accounting process stop early at the beginning

I check more closely the log even if this seem like chinese and found this
in the log.

Error 1609.An error occurred while applying security settings.
Authenticated Users is not a valid user or group. This could be a problem
with the package, or a problem connecting to a domain controller on the
network. Check your network connection and click Retry, or Cancel to end
the install. Unable to locate the user's SID, system error 1332

Since i am the only user on the machine any idea of what i could do to
avoid this, I found this about half way in the log so may be it is not
relate to my problem.

Then further down the log i found this


Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is
missing from this machine. If available, please run ISScript.msi, or
contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
machine is older than the version required to run this setup. If
available, please install the latest version of ISScript.msi, or contact
your support personnel for further assistance.

Any suggestion will be welcome

Uninstall all of the net framework stuff and then go for the updates
again. Use the cleanup tool on this blog..

http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx

Have you borrowed the installation CD from somebody?

 

[msg_moi]

No, all installation package are original no copy

I have a brand new machine from HP TX2 touchsmart ( about one month old)

Accouting express was download from micosoft site.

yesterday i receive my copy of outlook BCM and was able to install without
any flaw. I was ask if i want to link to an accounting program, follow the
link and i end up at the same page where i first download accouting express,
so it should be the same installation file.

 

[Mike Hall - MVP]

No, all installation package are original no copy

I have a brand new machine from HP TX2 touchsmart ( about one month old)

Accouting express was download from micosoft site.

yesterday i receive my copy of outlook BCM and was able to install without
any flaw. I was ask if i want to link to an accounting program, follow
the link and i end up at the same page where i first download accouting
express, so it should be the same installation file.

Have you borrowed the installation CD from somebody?

There may be a problem with the download you made. Was it an downloadable
exe file or an ISO image.

If it was an ISO, what are you using to make it into usable installation
media, and how fast are you burning it?

 

[msg_moi]

MOA2009USExp.exe

This is what i download from Microsoft web site 161 meg

 

[msg_moi]

Mike do you have other suggestion?

Thanks'